Network Infrastructure Management Specialist

7 days ago

Hyderabad, Telangana, India beBeeInfrastructure Full time ₹ 18,00,000 - ₹ 22,50,000
Job Description:

We are seeking a highly experienced and technically strong infrastructure engineer to join our global IT operations team. The ideal candidate should have 5-7 years of hands-on experience in network infrastructure management, including firewalls, switches, cloud infrastructure, monitoring, and security tools.

Key Responsibilities:

  • Provide Level 2 infrastructure support with a focus on network devices: Firewalls (Palo Alto, Cisco, Sophos, SonicWall), Switches/WiFi (Cisco, HP, TP-Link, Unify/Ubiquiti, D-Link, Aruba)
  • VPN and remote access solutions, Active Directory servers and Azure Entra
  • Monitoring and SIEM tools: Zabbix, Sentinel, PRTG, NetFlow Analyze
  • Analyze and troubleshoot complex infrastructure issues spanning cloud, on-prem, and hybrid environments
  • Use TeamViewer, Jira, and other collaboration tools for remote support and issue tracking
  • Generate reports, analyze ticket trends, and identify proactive fixes or escalations
  • Participate in project-related tasks, maintenance activities, and process improvements
  • Maintain detailed documentation and knowledge base updates as needed

Required Skills & Qualifications:

  • 5-7 years of hands-on experience in infrastructure engineering or network administration
  • In-depth expertise in firewall platforms: Palo Alto, Cisco, Sophos, SonicWall |Switches/WiFi: Cisco, HP, TP-Link, Ubiquiti/Unify, Aruba, D-Link |VPN, Cloud environments, Active Directory, Azure Entra ID
  • Monitoring & SIEM tools: Zabbix, Sentinel, PRTG, NetFlow Analyzer
  • Excellent troubleshooting of network, cloud, and server-side issues
  • Familiarity with TeamViewer for remote support and Jira for ticket management
  • Strong documentation, ticketing, and escalation processes
  • Ability to work independently in a high-pressure, SLA-bound environment
  • Fluent English communication with a neutral accent is mandatory
  • Strong interpersonal skills and the ability to interact professionally with global stakeholders

Preferred Qualifications:

  • Certifications such as CCNA/CCNP, Microsoft/Azure, Firewall vendor certs, or ITIL Foundation
  • Experience with hybrid infrastructure models and cloud-native tools
  • Exposure to automation or scripting (PowerShell, Bash, etc.) is a plus

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