Voice Process Quality Improvement Specialist

Leading BPO in Chennai Role - Sr Quality Analyst International Voice Process Require minimum 1 Year Experience as Quality Analyst in International Voice Process Worked on 7QC tools CTC UPTO 6LPA US SHIFTS Looking for Excellent Communication Skills Virtual Interviews WORK FROM OFFICE Education- Graduate Experience required- 2years +...

AI Specialist RoleWe are seeking an experienced AI specialist to join our team. The successful candidate will be responsible for designing, developing and fine-tuning deep learning models for voice synthesis.The key responsibilities of the job include:Voice Model Development: Designing, developing and fine-tuning deep learning models for voice synthesis...

As a seasoned quality professional, you will be responsible for spearheading process improvement initiatives, managing quality analysts, and ensuring adherence to client and regulatory standards.Job DescriptionThe ideal candidate will possess a strong background in BPO operations, with a preference for mortgage processes. They will oversee end-to-end quality...

Job SummaryAs a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our voice process.Key responsibilities include managing inbound and outbound calls, tele-sales, and customer support. You will lead a team of supervisors, team leaders, and agents to meet performance targets and service level agreements.

Job Title: Quality Operations SpecialistThis is an exceptional opportunity to make a lasting impact as a Quality Operations Specialist, leading the way in transforming customer-facing excellence across Sales, Marketing, and Support departments.Key Responsibilities:We are seeking a skilled professional to design, implement, and maintain a call quality...

Job OpportunityThe Voice of Customer (VOC) Specialist will be responsible for collecting and analyzing customer feedback.Main responsibilities include:Collecting customer feedback from various sources, including surveys and social media.Analyzing customer feedback to inform business decisions.To achieve this, the ideal candidate should have:Experience in...

**About the Role:**">We're looking for a Quality Assurance Specialist to join our Product & Engineering team.">As a Quality Assurance Specialist, you will play a vital role in ensuring the quality of our web and mobile solutions. You'll be responsible for executing manual tests, writing clear and reusable test cases, and validating functionality across...

Senior Quality Assurance ManagerWe are seeking an accomplished Senior Quality Assurance Manager to spearhead our International Voice Process team. The ideal candidate will have a proven track record of driving continuous improvement, managing quality and delivery, and strengthening quality management processes.The key responsibilities include: Driving...

Specialists in Voice Recording NeededJob Description:The task requires recording phrases with names such as "Hi, John" or "Can you help me, Sarah?". Each phrase will be recorded three times per distance per environment. Recordings must be completed in three different environments: quiet, moderate, and noisy.Record phrases with namesEach phrase will be...

Job DescriptionWe are seeking a dynamic and detail-oriented Trainer to lead impactful training programs across new hires, existing team members, and supervisory staff.This role is integral in improving performance through structured training interventions, product knowledge assessments, and continuous upskilling.The trainer will also be responsible for...