Course Counselor
2 weeks ago
Key Responsibilities:
• Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.
• Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.
• Ensure that all questions and concerns of prospects are addressed, and when necessary, facilitate communication with domain experts from K11.
• Maintain regular follow-up communication with prospects, focusing on resolving queries, providing solutions, and offering relevant information.
• Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.
• Continuously update your knowledge about our products and services, staying informed about the latest developments and improvements.
• Prepare and submit daily reports and End of the Day Reports to evaluate individual and team performance.
• Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.
• Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends.
Requirements:
The ideal candidate should possess excellent communication and coordination skills, strong counselling proficiency, and the ability to understand and address the needs, aspirations, and concerns of prospective students. Additionally, they should be target-oriented and focused, proactive and avid learners, valuing initiative and constantly seeking opportunities to enhance their skills and knowledge.
About the Role:
This is an exciting opportunity for someone who is passionate about helping individuals in their career journeys and shaping the future of aspiring fitness professionals. The successful candidate will have the chance to work with a dynamic team and make a meaningful impact on the lives of prospective students.
Salary Range: INR 30,000 ~ 35,000 per month (CTC)
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