Catering Sales Manager

2 weeks ago


Gurgaon, Haryana, India Marriott International Full time

Sales and Catering Support

Assist the property's Banquets/Catering Department in driving sales efforts with a focus on group and catering accounts. Contribute to achieving revenue goals and financial performance of the department. Implement the brand's service strategy and applicable brand initiatives in all aspects of the sales process.

Key Responsibilities

• Solicit and book local catering business and develop group business.

• Assist in completing and distributing catering sales revenue and operation budgets and revenue forecasting.

• Track booking goals on a weekly basis and compile incentive reports for distribution to catering leaders.

• Ensure that booking guidelines are followed and that catering leaders are maximizing space and revenue.

Customer Service and Sales

• Interact effectively with guests/clients, sales and kitchen, vendors, competitors, local community, and other property departments to ensure guest satisfaction.

• Support company's customer service standards and property's brand standards.

• Participate in and practice daily service basics of the brand.

• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.



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