Desktop Technical Specialist

4 days ago

Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000
Job Title: Desktop Technical SpecialistWe are seeking a highly skilled Desktop Technical Specialist to join our team. The ideal candidate will have a strong understanding of operating systems, hardware components, and common software applications.Key Responsibilities:
  • Provide first-line support for hardware and software issues.
  • Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals.
  • Set up new workstations, install software applications, and configure user accounts.
  • Perform regular maintenance on hardware and software to ensure optimal performance.
  • Maintain records of issues, resolutions, and inventory of hardware and software assets.
  • Assist in training users on new software and technologies.
Requirements:
  • Strong understanding of operating systems (Windows 11) and hardware components.
  • Ability to diagnose problems quickly and efficiently.
  • Excellent communication skills to interact with users and understand their needs.
  • Ability to prioritize tasks and manage multiple support requests simultaneously.
  • Basic knowledge of network troubleshooting and network protocols (TCP/IP, DNS, DHCP, etc.).
  • Experience with monitoring and management tools (e.g., Wireshark, Nagios).
Benefits:

Our company offers a competitive salary and opportunities for professional growth and development.

Working Conditions:

The successful candidate will work in a fast-paced environment with a dynamic team. The ideal candidate will be able to work effectively in a team and adapt to changing priorities.

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