Desktop Technical Expert

7 hours ago


Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

Job Overview:

We are seeking a highly skilled Desktop Support Specialist to join our team.

Key Responsibilities:

  • Provide timely and effective technical support to end-users via phone, email, or remote desktop connections.
  • Troubleshoot desktop-related issues using Window OS & desktop troubleshooting knowledge.
  • Collaborate with the team to resolve complex technical issues and implement process improvements.
  • Develop and maintain technical documentation and knowledge base articles.

Required Skills and Qualifications:

  • Degree in Information Technology or equivalent field.
  • Excellent verbal and written communication skills.
  • Working experience on BMC Remedy tool.
  • Ability to work in shifts (24*7)/ US Shifts.

Preferred Qualifications:

  • Knowledge of SolarWinds monitoring tool.
  • Experience into remote support tools.


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