Support Specialist

3 days ago

Jaipur Ahmedabad Guwahati, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Chat Support Executive

Are you ready to make a difference in the lives of international customers? Do you have excellent written English skills and a passion for problem-solving?

This is an exciting opportunity to join a global service team as a Chat Support Executive. You will be responsible for providing real-time support via live chat, helping to resolve customer queries, and ensuring customer satisfaction.

Required Skills and Qualifications:
  • A 12th pass or higher qualification
  • Excellent written English skills
  • Ability to work night shifts and rotational shifts
  • Basic computer knowledge
Benefits:
  • 5-day work week
  • Night shift allowance + Overtime pay
  • Free cab (night shifts)
  • Subsidized meals
  • Health & Life Insurance
  • PF, Gratuity, Parental Leave
  • Career growth opportunities
  • Performance incentives
Key Responsibilities:
  • Escalate customer queries via Chat/Email and Voice
  • Resolve customer issues for international customers
  • Provide best resolution to customers
  • Maintain better relationship with customers
  • Meet customer requirements and provide satisfaction
Why Join Our Team?

We offer a flexible and dynamic environment where you can grow your career and develop your skills. If you are passionate about delivering exceptional customer service and have a strong desire to succeed, this could be the perfect opportunity for you.

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