Export Support Specialist

1 day ago

Jaipur, Rajasthan, India beBeeExport Full time ₹ 2,16,000 - ₹ 3,60,000

Job Opportunity: Export Support Specialist

We are seeking an experienced Export Support Specialist to join our team. As a key member of our export support team, you will play a vital role in assisting merchant exporters with their international trade needs.

Key Responsibilities:
  • Provide daily support to merchant exporters on export process related queries
  • Assist with international buyer communication and follow-up
  • Support lead generation and follow-up activities
  • Clarify product pricing, MOQ, catalog, and HS code information
  • Manage international buyer enquiries via email, WhatsApp, and B2B platforms
  • Coordinate internally with sourcing, logistics, and documentation teams
  • Share catalogs, proforma invoices, and track order stages
  • Offer support for quality checks, packaging details, and export compliance
  • Maintain CRM records and provide timely updates on all interactions

Requirements:

  • Minimum 3-5 years of experience in B2B export support, preferably in handicrafts, home décor, or FMCG exports
  • Strong understanding of international trade process: IEC, HS Code, documentation, shipping, buyer interaction, etc.
  • Experience handling international buyer queries
  • Excellent written and spoken communication skills in English & Hindi
  • Strong follow-up and multitasking abilities
  • Proficient in email, Excel/Google Sheets, WhatsApp, CRM, and digital tools

Preferred Qualifications:

  • Prior experience working with artisan clusters or GI-tagged products
  • Knowledge of B2B platforms (Alibaba, TradeIndia, IndiaMART, etc.)
  • Familiarity with export documentation software, e.g., DGFT portal, ICEGATE, etc.

Work Details:

  • Full-time position
  • Flexible schedule
  • Remote work arrangement

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