Process Improvement Strategist

2 weeks ago


Mumbai, Maharashtra, India Everise Full time
Job Title: Director of Operational Excellence

Salary: $150,000 - $200,000 per year (dependent on experience)

We are seeking an experienced Six Sigma Master Black Belt/Black Belt to join our team as a Director of Operational Excellence. This role requires a strategic thinker with a passion for driving operational excellence and improving key performance indicators (KPIs).

About the Role

The successful candidate will have over 15 years of proven expertise in Process Improvement, Continuous Improvement, and Service Journey Optimization. They will collaborate closely with clients to identify inefficiencies, redesign processes, and implement best practices to achieve measurable results.

Key Responsibilities
  • Strategic Leadership:
    • Partner with clients to assess existing processes and identify opportunities for improvement aligned with business objectives.
    • Develop and execute process improvement strategies to enhance client KPIs such as productivity, quality, efficiency, and customer satisfaction.
    • Act as a trusted advisor to clients, providing data-driven insights and solutions to enhance service journeys.
  • Six Sigma Expertise:
    • Lead complex process improvement initiatives using Six Sigma methodologies (DMAIC, Lean, Kaizen, etc.).
    • Serve as a subject matter expert in Six Sigma tools and techniques to solve critical business problems.
    • Mentor and coach project teams, including Green Belts and Black Belts, to ensure successful project delivery.
  • Client Engagement:
    • Build strong relationships with clients to understand their operational challenges and align improvement initiatives with their goals.
    • Regularly communicate progress, deliverables, and outcomes to stakeholders at all levels.
Qualifications
  • Education: Bachelor's degree in business, Operations Management, Engineering, or a related field (master's preferred).
  • Certifications: Certified Six Sigma Master Black Belt/Black Belt (mandatory). Additional certifications in Lean, Kaizen, or Agile methodologies are a plus.
  • Experience: 15+ years of demonstrated success in process improvement, continuous improvement, and service journey optimization in diverse industries.
  • Analytical Skills: Expertise in data analysis, statistical modeling, and problem-solving. Proficiency in tools such as Minitab, Tableau, or Power BI.
  • Leadership: Strong ability to influence, lead, and inspire cross-functional teams and stakeholders.
  • Communication: Exceptional verbal and written communication skills, with a track record of delivering impactful presentations to executive leadership.
  • Client-Focused: Proven experience working in client-facing roles, with the ability to build trust and drive measurable results.


  • Mumbai, Maharashtra, India TASQ Staffing Solutions Full time

    Job SummaryWe are seeking a Process Improvement Strategist to join our team at TASQ Staffing Solutions. As a key member of our organization, you will be responsible for driving quality initiatives and process excellence across various accounts.


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    Cloud Counselage Pvt Ltd is seeking a seasoned Senior Business Analyst to lead and oversee business analysis activities, driving strategic initiatives and optimizing business processes. This role will play a pivotal part in shaping the organization's future.About UsWe are a dynamic and innovative company that values continuous improvement and professional...


  • Mumbai, Maharashtra, India Yo HR Consultancy Full time

    Job TitleDigital Transformation StrategistOverviewWe are seeking an experienced Digital Transformation Strategist to join our team at Yo HR Consultancy in Mumbai (Powai). As a key member of our consultancy, you will lead and manage end-to-end digital transformation projects, driving process improvement and automation initiatives.Estimated SalaryRs. 18-25...


  • Mumbai, Maharashtra, India Information Technology and Services Full time

    About Us:Vision Plus & Cards is a leading provider of innovative solutions in the Information Technology and Services industry. We are committed to delivering high-quality products and services that meet the needs of our customers. Our team is comprised of highly skilled professionals who are passionate about their work and dedicated to excellence.We are...


  • Mumbai, Maharashtra, India Teamware Solutions - A division of Quantum Leap Co Full time

    Company OverviewTeamware Solutions - A division of Quantum Leap Co is a leader in the field of Change Management.Job Description:We are seeking a highly skilled Process Improvement Executive to join our team. As a key member, you will be responsible for facilitating change and driving business growth through effective process improvement. This role involves...

  • Operations Strategist

    2 weeks ago


    Mumbai, Maharashtra, India Ipca Laboratories Limited Full time

    Job Title: Operations StrategistAbout Us:Ipca Laboratories Limited is a leading pharmaceutical company dedicated to delivering high-quality products and services.Salary: ₹500,000 - ₹700,000 per annumJob Description:We are seeking an experienced Operations Strategist to join our team. As a key member of our operations department, you will be responsible...


  • Mumbai, Maharashtra, India ImpactGuru Full time

    We are hiring a talented Chief Content Strategist to join our marketing team at ImpactGuru in Mumbai. The ideal candidate will be responsible for developing and executing a comprehensive content strategy that enhances our brand, engages our audience, and drives business growth.The Chief Content Strategist will lead the creation of compelling marketing...


  • Mumbai, Maharashtra, India Firstsource Full time

    We are seeking an Operational Excellence Strategist to join our team at Firstsource, a leading provider of customized Business Process Management (BPM) services.As an Operational Excellence Strategist, you will be responsible for driving process improvement and digitization initiatives across support functions, with the goal of eliminating costs, enhancing...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    We are seeking a highly experienced Senior Financial Strategist to join our team at Cloud Counselage Pvt Ltd.About the RoleThis is an exciting opportunity for a seasoned financial professional to play a key role in shaping our company's financial direction and strategy. As a Senior Financial Strategist, you will be responsible for providing expert financial...


  • Mumbai, Maharashtra, India Eureka Outsourcing Solutions Pvt Ltd. Full time

    OverviewEureka Outsourcing Solutions Pvt Ltd. is a leading provider of quality management solutions, and we are seeking an experienced Senior Quality Strategist to join our team.Job Description:We are looking for a highly skilled Senior Quality Strategist to drive quality improvement initiatives across our organization. The successful candidate will be...


  • Mumbai, Maharashtra, India FatakPay Digital Pvt. Ltd. Full time

    **Job Title:** Debt Collection StrategistAt FatakPay Digital, we are seeking an experienced Debt Collection Strategist to join our team. This is a challenging role that requires a strategic thinker with expertise in debt collection and financial services. If you have a passion for data-driven decision making, process optimization, and customer engagement, we...


  • Navi Mumbai, Maharashtra, India Gebbs Healthcare Full time

    About the Role:We are looking for a seasoned Healthcare IT Process Improvement Lead to drive process enhancements and improve operational efficiency within Gebbs Healthcare Solutions.Key Accountabilities:Identify areas for process improvement and develop strategic plans to address themCollaborate with cross-functional teams to implement process changesEnsure...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Job Title: Product Management StrategistWe are seeking a highly skilled Product Management Strategist to join our team at Tata Consultancy Services.As a Product Management Strategist, you will be responsible for driving product development and innovation.Key Responsibilities:Benchmarking products with industry standards and identifying areas for...


  • Mumbai, Maharashtra, India Foxtale Full time

    Foxtale, a leading D2C skincare brand, is seeking an ambitious and driven Digital Marketing Strategist to join its team. The ideal candidate will possess excellent communication skills, strong analytical abilities, and a keen eye for detail.About FoxtaleFoxtale has made a name for itself as one of India's most efficacious product brands, with premiere lab...


  • Mumbai, Maharashtra, India Teamware Solutions Full time

    Job Description:At Teamware Solutions, we are seeking a highly skilled Senior Process Improvement Manager to join our team in Mumbai. This exciting role offers a challenging opportunity to drive operational efficiency and process optimization within our ISPL Operations department.The ideal candidate will have a strong background in Lean and project...


  • Navi Mumbai, Maharashtra, India Black Turtle India Pvt Ltd Full time

    Job Title: IT Infrastructure StrategistAbout the Role:We are seeking a seasoned IT leader to spearhead our infrastructure strategy at Black Turtle India Pvt Ltd. As an IT Infrastructure Strategist, you will be responsible for managing and maintaining our complex IT systems.Responsibilities:Manage and administer Terminal Operations Systems and Technology...


  • Navi Mumbai, Maharashtra, India Peoplefy Full time

    GreetingsWe are recruiting for one of our high-profile MNC clients based in Navi Mumbai.We seek a seasoned professional with 9+ years of experience in Process Excellence within the Finance domain.Essential requirements include Lean Six Sigma Black Belt certification.Key Responsibilities:Strategy Development: Design and implement a continuous improvement...


  • Mumbai, Maharashtra, India Mahindra Rise Full time

    Job Description:We are seeking an experienced Chief Procurement Strategist to join our team at Mahindra Rise. This role involves driving cost savings, improving procurement processes, and ensuring timely delivery of materials.About the Role:Responsibilities: The successful candidate will be responsible for developing and implementing strategic procurement...


  • Mumbai, Maharashtra, India Cover-More Full time

    Job Overview">We are seeking an experienced ServiceNow Admin to join our team as a ServiceNow IT Process Improvement Specialist. In this role, you will be responsible for improving business processes and managing continuous improvement projects.Responsibilities:Improve business processes and manage continuous improvement projects.Analyse the current...


  • Mumbai, Maharashtra, India MM Management Consultant Full time

    About MM Management ConsultantWe are a leading management consulting firm dedicated to helping organizations achieve their goals through strategic process optimization.Job DescriptionJob Title: Digital Transformation StrategistLocation: Mumbai, IndiaJob Purpose:We are seeking an experienced Digital Transformation Strategist with a strong background in...