Content Operations Specialist

4 days ago


Bengaluru, Karnataka, India Simplotel Full time
About the Role

We are seeking a highly skilled Senior Content Operations Specialist to join our team at Simplotel. Based in Bangalore, this role offers an exciting opportunity to work with a leading SaaS company empowering hotels worldwide.

The ideal candidate will possess a keen eye for detail, excellent written and spoken English, and the ability to write and edit grammatically error-free content. They should have a basic understanding of the hotel and travel industry, as well as knowledge of SEO practices.

Responsibilities
  • Collaborate with hotels to understand their requirements and modify content for their website, ensuring high-quality online marketing presence.
  • Develop in-depth knowledge of Simplotel's content management system and train large clients on effective use.
  • Manage customer queries, issues, and experiences, prioritizing and resolving multiple open issues simultaneously.

We offer a competitive salary of ₹12 lakhs per annum, based on experience. If you're passionate about creating exceptional customer experiences, we'd love to hear from you



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