ServiceNow ITSM Technical Specialist

2 weeks ago


Anywhere in IndiaMultiple Locations MERGEN CORPORATES PRIVATE LIMITED Full time
Job Summary:
MERGEN CORPORATES PRIVATE LIMITED is seeking a skilled ServiceNow ITSM Technical Specialist to join our team. As a key member of our technology department, you will be responsible for ensuring the quality, reliability, and functionality of our ServiceNow IT Service Management platform.

About the Role:
The successful candidate will work closely with developers, business analysts, and IT teams to understand requirements, create test plans, execute tests, and report findings. You will require an understanding of ITSM processes and hands-on experience with testing methodologies and tools.

Main Responsibilities:
1. Collaborate with stakeholders to understand functional and non-functional requirements and develop test strategies, test cases, and detailed test plans based on business needs.
2. Design and document test scripts for manual and automated testing, and execute manual and automated tests on ServiceNow ITSM modules such as Incident Management, Problem Management, Change Management, Knowledge Management, etc.
3. Perform regression, functional, integration, system, and user acceptance testing, conduct API testing, data validation, and interface testing, and validate workflows, configurations, and customizations in the ServiceNow platform.
4. Identify, log, and track defects in bug tracking tools, work with the development team to replicate issues and verify fixes, and ensure defects are resolved in a timely manner and participate in defect triaging sessions.
5. Leverage test automation tools (such as Selenium or ServiceNow Automated Test Framework - ATF) to automate repetitive testing tasks, maintain and enhance test scripts to improve test efficiency and coverage, and collaborate with developers, business analysts, and IT teams to ensure alignment between testing outcomes and business requirements.

Key Skills and Qualifications:
To be successful in this role, you will need strong experience in testing ServiceNow ITSM modules, hands-on experience with ServiceNow Automated Test Framework (ATF) and other test automation tools like Selenium, experience with testing methodologies: functional testing, regression testing, integration testing, UAT, familiarity with ServiceNow platform capabilities and customizations, working knowledge of ITIL processes and frameworks, and experience with API testing and integration validation.

Additional Information:
We offer a competitive salary range of ₹600000 - ₹900000 per annum, along with additional benefits including health insurance, retirement plan, paid time off, flexible work arrangements, professional development opportunities, and a dynamic work environment.

  • india ITSM Solutions International Full time

    We are seeking a highly skilled and experienced ServiceNow Architect to join our client's team. The ideal candidate will have extensive expertise in ServiceNow ITSM (IT Service Management), ITOM (IT Operations Management), and ITAM (IT Asset Management). As a ServiceNow Architect, you will be responsible for designing, implementing, and optimizing ServiceNow...


  • Anywhere in India/Multiple Locations MERGEN CORPORATES PRIVATE LIMITED Full time

    Job Overview: MERGEN CORPORATES PRIVATE LIMITED is seeking a skilled ServiceNow ITSM Quality Assurance Specialist to join our team. The ideal candidate will have strong experience in testing ServiceNow ITSM modules, including Incident Management, Problem Management, Change Management, and Knowledge Management.Key Responsibilities:Collaborate with...


  • Anywhere in India/Multiple Locations Anlage Infotech (I) Pvt. Ltd. Full time

    Role Responsibilities :- Implement standardization and best practice for ServiceNow custom application development implementation- Develop custom applications and feature to satisfy business needs- Develop Flows Flow designer for custom applications and features- Develop queries reports and dashboards and Workspaces- Develop Inbound Email Actions- Develop...

  • ServiceNow Architect

    2 weeks ago


    India ITSM Solutions International Full time

    We are seeking a highly skilled and experienced ServiceNow Architect to join our client's team. The ideal candidate will have extensive expertise in ServiceNow ITSM (IT Service Management), ITOM (IT Operations Management), and ITAM (IT Asset Management). As a ServiceNow Architect, you will be responsible for designing, implementing, and optimizing ServiceNow...

  • ServiceNow Architect

    2 weeks ago


    India ITSM Solutions International Full time

    We are seeking a highly skilled and experienced ServiceNow Architect to join our client's team. The ideal candidate will have extensive expertise in ServiceNow ITSM (IT Service Management), ITOM (IT Operations Management), and ITAM (IT Asset Management) . As a ServiceNow Architect, you will be responsible for designing, implementing, and optimizing...


  • Anywhere in India/Multiple Locations Future Links Full time

    Job Overview :Servicenow architect required for the position of ITSM solution implementer. The ideal candidate should have experience in implementing ITSM solutions using industry best practices and should be familiar with ServiceNow scripting, such as Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound....


  • Anywhere in India/Multiple Locations MERGEN CORPORATES PRIVATE LIMITED Full time

    Job Overview :The ServiceNow ITSM Tester will be responsible for performing testing activities on the ServiceNow IT Service Management (ITSM) platform to ensure its quality, reliability, and functionality. The tester will work closely with developers, business analysts, and IT teams to understand requirements, create test plans, execute tests, and report...


  • India ITSM Solutions International Full time

    We are seeking a highly skilled ServiceNow Architect to join our team at ITSM Solutions International. As a leading provider of IT service management solutions, we are committed to delivering exceptional service quality and excellence.Estimated salary: $120,000 - $180,000 per yearAbout the RoleThe successful candidate will be responsible for designing,...


  • India Unikomm Full time

    Unikomm is looking for a highly skilled ServiceNow ITSM Specialist to join our Team! UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as a Senior ServiceNow Consultant. Company Overview : Since 2014, UniKomm has led the charge in digital...


  • India Unikomm Full time

    Unikomm is looking for a highly skilled ServiceNow ITSM Specialist to join our Team!UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as a Senior ServiceNow Consultant.Company Overview: Since 2014, UniKomm has led the charge in digital transformation...


  • India Unikomm Full time

    Unikomm is looking for a highly skilled ServiceNow ITSM Specialist to join our Team! UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as a Senior ServiceNow Consultant. Company Overview : Since 2014, UniKomm has led the charge in digital...


  • Anywhere in India/Multiple Locations RR Talentjobs Full time

    Job Description : - Broad IT experience with relevant years working within a large enterprise on implementation initiatives - Good experience in configuring ServiceNow which involves various modules like ITSM and HRSD - Strong technical knowledge of ServiceNow modules, 3rd party integrations - Good hands-on knowledge and experience of JavaScript, XML and...

  • ServiceNow Developer

    1 month ago


    Anywhere in India/Multiple Locations IDESLABS PRIVATE LIMITED Full time

    Responsibilities :- Design, develop, and implement custom ServiceNow applications and integrations to meet business requirements.- Provide technical expertise and support for ServiceNow out-of-the-box applications, including ITSM, ITOM, CSM, FSO, LSD, and ServiceNow Portal.- Develop and maintain ServiceNow Service Portal components, such as UI pages, UI...

  • ServiceNow Architect

    1 month ago


    Anywhere in India/Multiple Locations MERGEN CORPORATES PRIVATE LIMITED Full time

    Job Description : A ServiceNow Architect is responsible for designing, developing, and implementing solutions using the ServiceNow platform to meet the needs of an organization. They work closely with stakeholders to ensure that ServiceNow solutions are aligned with business goals, scalable, and integrate with existing systems. Job Responsibilities...

  • Shashwath Solution

    1 day ago


    Anywhere in India/Multiple Locations Shashwath Solution Full time

    Job Description :We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform.Key Responsibilities :Platform Administration : - Manage user access and permissions- Configure and customize...

  • Reveille Technologies

    3 weeks ago


    Anywhere in India/Multiple Locations/Any Location Reveille Technologies Full time

    Salary : 6 - Title : ServiceNow Developer Location : PanIndia (Chennai/ Bangalore/ Hyderabad/ Pune / Noida / Mumbai / Delhi )Department : IT/TechnologyExperience : 4 to 8 yearsMode : Work From Office (All 5 days WFO)Job Summary : We are seeking a skilled ServiceNow Developer with hands-on experience in ITSM/ ITOM/ CSM/ FSO/ LSD, and ServiceNow Portal...


  • Anywhere in India/Multiple Locations QBrainX Full time

    Job Title : ServiceNow TPSM (Technology Provider Service Management) Developer Location : Remote / Coimbatore / Hyderabad Experience : 4 to 8 years Job Summary : We are seeking a skilled ServiceNow TPM Developer to join our dynamic team. The ideal candidate will have a solid background in ServiceNow platform development, particularly with Technology...


  • Anywhere in India/Multiple Locations/Remote/Trivandrum/Thiruvananthapuram QBrainX Full time

    Job Title : ServiceNow Developer - ITSM / ITOM / ITBM (SPM) Experience Required : 4+ Years Job Location : Remote Job Description : We are seeking a skilled and motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have hands-on experience with the ServiceNow Application Suite, including ITSM, ITOM, and ITBM, and a strong...


  • Anywhere in India/Multiple Locations MERGEN CORPORATES PRIVATE LIMITED Full time

    **Job Title:** ServiceNow Technical Lead**Company Overview: MERGEN CORPORATES PRIVATE LIMITED is a leading organization that offers innovative solutions using the ServiceNow platform. We are seeking an experienced ServiceNow Technical Lead to join our team and contribute to designing, developing, and implementing scalable ServiceNow solutions.**Estimated...

  • ServiceNow Developer

    2 months ago


    Anywhere in India/Multiple Locations Rigel networks Full time

    Role : ServiceNow Developer CIS - Field Service Management, ServiceNow Advanced Development (Custom App,TfS Now,E2E,Field Service), ServiceNow Custom App Developer, ServiceNow UI Development (Portal, NOW Mobile App, Agent App) 1. Good technical knowledge in core ServiceNow concepts 2. Experienced in designing and developing complex custom applications 3....