ServiceNow Developers/Lead
1 month ago
Role Responsibilities :
- Implement standardization and best practice for ServiceNow custom application development implementation
- Develop custom applications and feature to satisfy business needs
- Develop Flows Flow designer for custom applications and features
- Develop queries reports and dashboards and Workspaces
- Develop Inbound Email Actions
- Develop integrations in ServiceNow utilizing ServiceNow table APIs scripted Web Services and custom REST APIs
- Create and configure Business Rules UI Policies UI Actions Client Scripts SLAs Notifications and ACLs including advanced scripting of each
- Import data into ServiceNow utilizing Scheduled Jobs Flows Import Sets and Transform maps
- Follow coding standards and convention while development
- Implement standards and best practices for maintaining the health performance and scalability of the custom app
- Implement prototyping POC as needed
- Work with customer team members to capture business requirements and translate them into appropriate technical solutions
- Proactive responsive and focused on anticipating future requirements and or issues
- Strong collaboration with stakeholders including internal customers stakeholders and vendors to understand challenges and gain consensus on improved system and operational solutions
- Must have experience in implementation of ServiceNow Instance Upgrade
Technical and Industry Experience :
- Industry and project experience of 5 years with ServiceNow
- At least 2 years hands on experience in developing custom app using App Engine and Flow Designer
- Experience in implementing custom applications which include but not limited to custom tables catalog items Flows script includes portal widgets ACLs and business rules etc
- Expertise with JavaScript HTML and CSS
- Expertise in implementation of ServiceNow Instance Upgrade
- Experience working in an IT Service Management ITIL Agile DevOps environment
- Expertise in ServiceNow Coding java script business rules client scripts UI Policies etc
- Knowledge on ServiceNow ITSM in ServiceNow
- Experience on REST SOAP based integrations and inbound email actions
- Sound knowledge of industry standards and methodologies
- Strong analytical skills communication and presentation skills
- Strong interpersonal skills with a collaboration mindset both within and outside the immediate team
- Creative and solution oriented
- Willing to take on new challenges and drive them to completion
Certifications Preferred :
- ServiceNow Certified System Administrator CSA
- ServiceNow Certified Application Developer CAD
- ServiceNow Certified Implementation Specialist ITSM CIS ITSM
- ITIL v3 4 Foundation
Skills :
- ServiceNow-CustomApp Development
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