Administrative Support Specialist

7 days ago


Tiruchi, Tamil Nadu, India beBeeSupport Full time ₹ 60,00,000 - ₹ 80,00,000
Administrative Support Specialist

We are seeking a skilled Administrative Support Specialist to provide essential administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic.

This is a full-time, remote position with a competitive compensation package. You will be the first point of contact for patients, therapists, and staff, managing the day-to-day operations of the front office remotely.

Key Responsibilities:

  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.

Required Skills & Qualifications:

  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
  • Work Hours: You must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.

Benefits:

This role offers a dynamic and supportive work environment, opportunities for professional growth, and a comprehensive benefits package including health insurance, paid time off, and retirement savings plan.

How to Apply:

To be considered for this position, please submit your application through our online portal. We look forward to reviewing your qualifications and discussing this opportunity further.



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