Hostel & Guest Accommodation Coordinator

2 days ago

Solapur, Maharashtra, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 70,00,000
Key Responsibilities:
  • Front Desk & Guest Relations:

    Serve as the first point of contact for students, parents, visiting faculty, and external guests.

  • Manage inquiries, provide accurate information, and guide visitors appropriately.
  • Ensure professional and courteous handling of phone calls, emails, and in-person queries.
  • Maintain visitor records, appointment schedules, and check-in/check-out logs.
Student Communication & Support
  • Act as a liaison between students and administration for hostel-related queries.
  • Address student complaints related to facilities and services.
  • Coordinate with student welfare/administration teams for resolution of issues.
Visiting Faculty & Guest Accommodation
  • Manage bookings, check-in, and check-out process for visiting faculty and institute guests.
  • Ensure rooms are well-prepared, clean, and meet hospitality standards.
  • Address any accommodation-related issues promptly and effectively.
Property & Facility Management (Building B – Hostel & Guest Accommodation)
  • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
  • Coordinate with housekeeping, maintenance, and security teams for smooth operations.
  • Report property-related issues and ensure timely resolution.
  • Maintain records of complaints, repairs, and service requests for Building B.
Administrative Support
  • Manage documentation related to hostel occupancy, guest bookings, and complaint registers.
  • Assist in preparing periodic reports on student/guest satisfaction and property maintenance.
  • Support institute events by coordinating guest arrivals and accommodation.
  • Ensure compliance with institute policies and safety standards.

The ideal candidate should possess excellent communication and interpersonal skills, strong problem-solving ability, and proficiency in MS Office. Key Skills & Competencies include excellent communication and interpersonal skills, strong problem-solving ability, ability to multitask, and attention to detail.

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