HCM Payroll Operations Director

2 days ago

Ahmedabad, Gujarat, India beBeePayroll Full time US$ 9,00,000 - US$ 12,00,000
Job Overview

We are seeking a highly skilled and experienced Oracle Cloud HCM Payroll Lead to join our team.

The successful candidate will be responsible for establishing and growing offshore capability in India, working closely with UK-based counterparts to deliver high-quality managed services to clients.

This is a fantastic opportunity for an individual who is passionate about payroll and has excellent leadership skills.

  • Lead and manage a team of Payroll and HCM support consultants based in India
  • Work hands-on as a senior Oracle Cloud Payroll consultant, resolving complex client issues across Payroll and related modules
  • Partner with the UK Payroll Support Lead to build a cohesive, cross-regional support function
  • Act as subject matter expert on Oracle Cloud Payroll, providing deep expertise in configuration, processing, and troubleshooting
  • Supervise quarterly Oracle Cloud release cycles, including impact analysis and communication of relevant changes to clients
  • Deliver training and knowledge-sharing sessions for team members to support capability growth and process alignment
  • Troubleshoot functional issues, escalating to Oracle as needed and maintaining clear resolutions
  • Build strong client relationships through responsive support and communication
  • Drive improvements in support processes, documentation, and internal tooling

Employee responsibility to adhere to Information Security policies and processes, ensuring seamless collaboration between India and UK teams.

Required Skills and Qualifications
  • Ethical Conduct: Commitment to ethical standards, integrity, and compliance with organizational policies
  • Communication Skills: Ability to communicate clearly and client-facing consultancy skills
  • Teamwork: Collaboration with cross-functional teams, including stakeholders
  • Customer Service Orientation: Focus on meeting internal and external customer needs, providing responsive support
  • Consulting Skills: Strong consulting skills for communicating with clients and understanding their needs
Essential Qualifications
  • Experience delivering or supporting UK Payroll, including full lifecycle implementations
  • In-depth knowledge of HCM/Payroll processes, configuration, legislation, and reporting
  • Experience supporting large, complex solutions with multiple stakeholders
  • Excellent client-facing communication skills, both written and verbal

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