People Operations Coordinator
4 weeks ago
Ideagen is a global leader in software solutions that enable organizations to achieve their goals. Our team is dedicated to providing exceptional support to our employees and customers.
Job SummaryWe are seeking a highly organized and proactive People Assistant to join our team. The successful candidate will provide administrative support to the VP of People - Shared Services and the wider People team, ensuring the smooth delivery of HR services to the business.
Key Responsibilities- Provide exceptional customer service to employees and line managers, responding to queries and providing advice on HR policies and procedures.
- Support the onboarding process for new starters, including sending offers of employment, setting up electronic HR systems, and conducting right to work checks.
- Manage the People shared inbox, categorizing and escalating queries as necessary.
- Provide notetaking support in formal meetings and write up formal outcome letters.
- Draft and produce employee letters, including changes to terms and conditions, family leave, references, and resignation acknowledgements.
- Produce reports and analysis on People data.
- Build positive and effective relationships with the wider business and stakeholders.
- Administrative background with the ability to hit the ground running.
- Flexible approach to new challenges and comfortable working in a changing environment.
- Ability to work and communicate with a diverse range of people.
- Well-organized and methodical approach with high levels of attention to detail.
- Understanding of the importance of absolute confidentiality and discretion.
- Previous experience working with confidential and sensitive information.
- Experience in HR Operations for the Australian Region.
- Ambitious - Drive, Planning & Execution.
- Adventurous - Flexibility & Resilience and Savvy Thinking.
- Community - Collaboration & Communication.
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