People Operations Coordinator

4 weeks ago


Hyderabad, Telangana, India Ideagen Full time
About Us

Ideagen is a global leader in software solutions that enable organizations to achieve their goals. Our team is dedicated to providing exceptional support to our employees and customers.

Job Summary

We are seeking a highly organized and proactive People Assistant to join our team. The successful candidate will provide administrative support to the VP of People - Shared Services and the wider People team, ensuring the smooth delivery of HR services to the business.

Key Responsibilities
  • Provide exceptional customer service to employees and line managers, responding to queries and providing advice on HR policies and procedures.
  • Support the onboarding process for new starters, including sending offers of employment, setting up electronic HR systems, and conducting right to work checks.
  • Manage the People shared inbox, categorizing and escalating queries as necessary.
  • Provide notetaking support in formal meetings and write up formal outcome letters.
  • Draft and produce employee letters, including changes to terms and conditions, family leave, references, and resignation acknowledgements.
  • Produce reports and analysis on People data.
  • Build positive and effective relationships with the wider business and stakeholders.
Requirements
  • Administrative background with the ability to hit the ground running.
  • Flexible approach to new challenges and comfortable working in a changing environment.
  • Ability to work and communicate with a diverse range of people.
  • Well-organized and methodical approach with high levels of attention to detail.
  • Understanding of the importance of absolute confidentiality and discretion.
Desirable
  • Previous experience working with confidential and sensitive information.
  • Experience in HR Operations for the Australian Region.
Behaviors
  • Ambitious - Drive, Planning & Execution.
  • Adventurous - Flexibility & Resilience and Savvy Thinking.
  • Community - Collaboration & Communication.


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