
Enterprise Implementation Specialist
1 day ago
At Aviso, we transform revenue intelligence with advanced machine learning and AI. Our platform optimizes sales organizations' revenue operations with accurate forecasting, insightful deal analytics, and data-driven recommendations.
Key Responsibilities:
- Lead end-to-end implementations from scoping through cutover and post go-live stabilization.
- Run structured discovery to map goals, personas, Salesforce data model, security, and change risks.
- Configure Aviso environments, validate data, and manage UAT with explicit acceptance criteria.
- Integrate Salesforce standard and custom objects using APIs, SOQL, and field-level controls.
- Partner with customer IT on data pipelines, including CDC concepts and error handling.
- Establish telemetry and usage goals, drive adoption motions, and remove friction quickly.
- Write concise status updates, risk registers, runbooks, and release notes that executives can consume in minutes.
- Facilitate executive reviews that connect product usage to outcomes, renewals, and expansion.
- Capture product feedback and write crisp tickets that enable Engineering to act.
- Collaborate with Sales on expansion hypotheses grounded in proven value and adoption data.
Requirements:
- 5 to 7 years of experience in enterprise SaaS across implementation, engagement management, technical account management, or customer success.
- Hands-on Salesforce background, strong understanding of data model, profiles, and integration patterns. Salesforce Admin certification preferred.
- Practical fluency with REST, JSON, Postman, SOQL, and basic SQL for validation.
- Experience with Snowflake or similar warehouses is a plus.
- Consulting rigor from a top-tier firm, with a track record of driving outcomes and writing executive-ready documents.
- Exceptional communication and facilitation with executives, admins, and sellers, including structured written updates and clear meeting narratives.
- Executive presence, stakeholder orchestration skills, and an ownership mindset suited to a startup environment.
Preferred Backgrounds:
- Engagement Manager, Solutions Consultant, or Delivery Lead from leading consulting firms or high-growth SaaS, responsible for complex programs and executive communication.
- Demonstrated success managing multi-track implementations, change management, and value realization.
How We Work:
- India-based remote role with daily overlap to US Pacific hours for customer meetings.
- Rotational availability for cutovers and critical incidents.
- Clear growth path to Senior ICSM, Solutions Architect, or CS Lead based on outcomes.
Why Join Us
- You will work with modern AI capabilities that prioritize pipeline, improve forecast accuracy, and elevate seller productivity.
- We provide competitive compensation, comprehensive benefits, and meaningful ownership.
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