
Digital Workplace Strategist
18 hours ago
We are seeking an experienced Digital Workplace Strategist to lead our end-user services team. The ideal candidate will have a deep understanding of digital transformation and be able to develop and implement strategies to enhance workforce productivity and user satisfaction.
This role is responsible for overseeing the management and continuous improvement of desktop support, collaboration tools, mobile device services, and VIP/executive support. The successful candidate will have proven experience in IT operations, digital transformation, vendor management, and employee experience.
The Digital Workplace Strategist will work closely with our Information Security, Infrastructure, HR, and Facilities teams to ensure a secure and compliant end-user environment. This role requires strong leadership and team development skills, as well as excellent communication and presentation abilities.
Required Skills and Qualifications- 15-20 years of progressive IT experience, with at least 8+ years in a leadership role managing end-user services in a large, complex organization
- In-depth experience with Microsoft 365, Windows, MacOS, Intune, Endpoint Management System, endpoint security solutions & experience with End User Solutions preferred
- Proven experience managing global teams, distributed environments, and hybrid (remote/onsite) user bases
- A strong track record in IT operations, digital transformation, vendor management, and employee experience is essential
The successful candidate will have the opportunity to work on a variety of projects that will help drive business growth and improve customer satisfaction. They will also have access to ongoing training and development opportunities to help them continue to grow professionally.
OthersPlease note that this role requires the ability to work in a fast-paced environment and adapt to changing priorities. The successful candidate will be required to travel occasionally and work flexible hours as needed.
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