Human Resources Operations Director

4 days ago

Pune, Maharashtra, India beBeePeopleOperations Full time ₹ 18,00,000 - ₹ 22,00,000
About the Role

We are seeking a seasoned Human Resources Operations Director to lead our people function and drive business outcomes.

In this role, you will define how we grow, not just in size, but in strength and cohesion by leading a small team of HR executives and working closely with leadership to shape how we hire, grow, and support our employees.

You should bring a strong understanding of team dynamics in client-serving, delivery-focused environments, as well as the ability to assess needs, define plans, and execute independently.

Responsibilities:

  • Lead a team of 2–3 HR executives, guiding priorities, coaching performance, and ensuring quality across every output.
  • Assess the current people landscape and design a roadmap to improve hiring, performance, engagement, and operational efficiency.
  • Design and scale systems for recruitment, performance management, L&D, compensation, and employee experience that align with our business needs and delivery mindset.
  • Ensure that all people operations run smoothly, accurately, and empathetically.
  • Serve as a trusted partner to the leadership team on org design, team health, and talent planning.
  • Set and maintain high-quality standards across all HR processes.
  • Diagnose team dynamics and proactively address challenges in alignment, communication, or culture.
  • Balance strategic oversight with tactical involvement.
  • Shape and lead people initiatives that promote ownership, service mindset, and performance-driven growth.

Must Haves:

  • 10–14 years of HR or People Ops experience, with at least 5 years in an IT services company.
  • Proven experience leading HR teams and holding high standards while enabling autonomy.
  • A demonstrated ability to assess needs, define plans, and execute independently.
  • Strong command of core HR functions: hiring, performance management, engagement, compliance, compensation, and L&D.
  • Clear and structured communicator, both written and verbal.
  • High levels of self-awareness, accountability, and results-orientation.
  • Deep understanding of team dynamics in client-serving, delivery-focused environments.
  • Strong judgment, attention to detail, and the ability to scale systems without adding unnecessary complexity.

Why This Role?

We deliver high-impact engineering services – and that requires a culture of ownership, clarity, and high performance. As Human Resources Operations Director, you will have the autonomy to shape the people systems that fuel our delivery, and the accountability to uphold quality where it matters most.

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