
ServiceNow Practice Lead Position
5 hours ago
We are seeking a skilled and accomplished ServiceNow practice lead to spearhead the development of our company's capabilities.
Key Responsibilities:
- Drive the growth of our ServiceNow practice by building expertise in new product areas and adjacent fields.
- Collaborate with sales teams to create innovative client solutions, deliver exceptional client service, and support all pre-sales activities and content creation.
- Talent planning, acquisition, and deployment, including developing talent acquisition strategies and plans, identifying and deploying the right team with relevant skills to execute projects.
- Employee experience, including fostering high-touch employee engagement, mentoring junior talent, identifying and grooming next-level leaders, and creating a culture based on trust, innovation, and growth.
- Financial and operational effectiveness, including managing revenue and cost management expertise, driving operational efficiency on projects and internal initiatives.
Requirements:
- At least 18 years of experience in a ServiceNow practice leadership role, with the last 2-3 years as a ServiceNow practice leader in an IT services company.
- In-depth understanding of the industry, trends, competition, challenges, and opportunities.
- Familiarity with the ServiceNow ecosystem, company, and product roadmap, including various products, platforms, and ServiceNow offerings.
- Experience in handling global responsibility (US, Europe, UK, APAC Regions).
- Multiple account management with P&L responsibility.
- Strong client focus and ability to develop proactive relationships with client stakeholders.
- Stay up-to-date on business and market conditions that have a bearing on clients' businesses.
- Ability to create innovative insights for customers and contribute to thought leadership documents.
Preferred Qualifications:
- Seasoned ServiceNow technical/functional expert.
- Prior sales experience in the global markets.
Company Overview:
We provide exceptional service and capabilities to our clients.
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