Customer Service Associate

2 days ago


Mumbai, Maharashtra, India T&N Business Services Pvt. Ltd Full time
Job Title: Customer Service Associate - Inbound Calls

About the Role:
We are seeking a highly skilled Customer Service Associate to join our team at T&N Business Services Pvt. Ltd. As a Customer Service Associate, you will be responsible for handling inbound customer calls in a professional and courteous manner.

Key Responsibilities:

  • Provide excellent customer service via phone calls
  • Address customer inquiries and resolve issues in a timely manner
  • Work in a fast-paced environment with multiple priorities
  • Demonstrate excellent communication and interpersonal skills
  • Meet productivity and quality standards


Requirements:

  • Minimum HSC qualification
  • Marathi linguistic skills are mandatory
  • No sales or collection experience required
  • Freshers and experienced candidates are welcome
  • Flexibility to work in a rotational weekly schedule
  • Excellent written and verbal communication skills
  • Vaccination with at least 2 doses and Aadhar card linked with mobile number
  • Good computer literacy for maintaining records and reports


What We Offer:

  • Excellent stipend amount during training period and overtime for 28 days
  • ESIC benefits in gross salary
  • Training stipend amount of 10,000 INR
  • Take-home salary up to 17,000* and gross 19,000*
  • Opportunity to work in a healthy and learning environment


Interested candidates can share their resume with our HR team.

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