Customer Service Associate

2 weeks ago


Mumbai, Maharashtra, India Trident HRM Services Pvt Ltd Full time
Customer Service Associate

At Trident HRM Services Pvt Ltd, we are seeking a skilled Customer Service Associate to join our team.

The ideal candidate will be responsible for providing exceptional customer service, ensuring customer satisfaction, and maintaining a positive shopping experience.

Main Responsibilities:

  • Assist customers with their queries and concerns in a timely and professional manner.
  • Process sales transactions, manage inventory, and maintain accurate records.
  • Work closely with the sales team to achieve sales targets and drive business growth.
  • Contribute to a positive and inclusive work environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of POS systems.
  • High school diploma or equivalent required.


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