Customer Service Associate

4 days ago


Mumbai, Maharashtra, India T&N Business Services Pvt. Ltd Full time

Job Title: Customer Service Associate - Inbound

About the Role:

  • We are seeking a skilled Customer Service Associate to join our team in Mumbai. The ideal candidate will have excellent communication skills and be able to handle inbound customer inquiries.
  • The successful candidate will be responsible for providing top-notch customer service, resolving customer complaints, and escalating complex issues to senior team members.

Requirements:

  • Minimum eligibility: HSC
  • Marathi linguistic is mandatory
  • Purely for inbound customer service
  • Candidates with experience in customer services & EDU-TECH process will be given preference
  • Freshers with excellent communication skills are also welcome

Work Details:

  • Pure day shift: 10:00 AM to 07:00 PM for female & 11:00 AM to 08:00 PM for male
  • Should be flexible for rotational weekly off and complete work from office
  • Excellent written & verbal communication with interpersonal skills are required
  • Should be vaccinated with 2 doses & Aadhar card linked with mobile number
  • Good computer literacy for maintaining records and report

Perks:

  • Excellent stipend amount will be given during the training period & overtime for 28 days
  • ESIC benefits in gross salary
  • Training stipend amount of 10,000 INR will be provided
  • Take-home in-hand salary will be up to 17,000* and gross 19,000*
  • Opportunity to work with a healthy and learning environment


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