
Digital Experience Analyst
2 weeks ago
About us:
We are a market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). We provide full life-cycle services including GCC design, setup and enabling operations.
Our experience spans across various industries including retail, banking, insurance, travel & transportation, and healthcare. We operate in locations worldwide.
The role will involve end-to-end data analysis of digital experiences, creation of dashboards, and partnering with technology partners to be a strategic thought partner.
This includes performing data analysis within Adobe Analytics, Power BI, and Snowflake, and sharing findings and actionable insights to stakeholders through the creation of dashboards and presentations.
Key responsibilities include:
- Pulling data, curating analysis and presenting findings
- Providing an objective source of truth to assess performance of customers shopping in stores
- Partnering with stakeholders to set expected outcomes and goals for new features
- Interpreting dashboards with technology partners and product owners
- Summarizing feature outcomes and presenting recommended go-forward strategies
Required skills include expertise in Web Analytic tools, Power BI, SQL, as well as excellent written and verbal communication skills.
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