
Front Line Management Specialist
18 hours ago
Fulfillment By Amazon is a strategic long-term opportunity for the company to improve the lives of Sellers and buyers. The team reviews Sellers' financial and inventory related questions, and ensures they are addressed in accordance with policy.
We believe consistency is the foundation to world class service. The team is responsible for managing teams of front-line associates and ensuring consistent evaluation of Seller reimbursement requests.
Key Responsibilities- Set vision direction and culture by managing individual and team performance expectations and goals.
- Provide coaching feedback sessions frequent one-on-ones that focus on performance attendance adherence and career development.
- Serve as leader and point of contact for escalated contact resolution of supervisory or sensitive nature.
- Partner communicate with stakeholders to ensure consistent employee experience.
- Lead team meetings focused on team performance policy and site updates team-building activities.
- 4+ years operational retail management experience
- 2+ years team management experience
- Advanced knowledge Microsoft Office products applications esp MS Excel Word
- Bachelor's degree
We offer an inclusive culture that empowers employees to deliver best results for customers.
Working ConditionsThis is a non-virtual role requiring work from office all 5 days.
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