ServiceNow Automation Expert

2 weeks ago


Delhi, Delhi, India ARBELOS SOLUTIONS PRIVATE LIMITED Full time

Join Arbelos Solutions Private Limited, a world-class tech start-up with a presence in various domestic and international locations, as a ServiceNow Automation Expert.

We offer a competitive salary range of ₹12,00,000 - ₹18,00,000 per annum for this role based in Remote Work (INDIA).

About Us:

We are an OSS/BSS solution provider with expertise in Software & Web Development, Enterprise Solutions, Mobile App Development, Digital Marketing & Transformation, and Business Support System.

Job Description:

As a ServiceNow Automation Expert, you will play a crucial role in designing, developing, and implementing ServiceNow solutions to automate workflows, enhance IT service delivery, and streamline business processes.

Your responsibilities include:

  • Designing and implementing complex integrations between ServiceNow and other systems using Integration Hub, REST APIs, SOAP, and other integration tools.
  • Integrating ServiceNow with LDAP, SSO, email, and custom web services.
  • Troubleshooting and resolving integration issues to ensure seamless data flow.
  • Developing custom scripts and workflows using JavaScript and Glide API to automate tasks and improve efficiency.
  • Customizing ServiceNow portals and user interfaces to provide a seamless user experience.
  • Identifying and resolving complex technical issues related to ServiceNow integrations and customizations.
  • Analyzing system logs and performance metrics to optimize system performance.
  • Collaborating effectively with cross-functional teams, including system administrators, business analysts, and end-users.
  • Communicating technical concepts clearly and concisely to both technical and non-technical stakeholders.
  • Managing multiple projects simultaneously, prioritizing tasks, and meeting deadlines.

Requirements:

  • Strong proficiency in ServiceNow platform, including its core modules and scripting languages.
  • In-depth knowledge of ServiceNow integration techniques and best practices.
  • Experience with ITIL processes and ServiceNow ITSM implementation.
  • Excellent problem-solving and analytical skills.
  • Strong attention to detail and commitment to quality.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • A passion for learning new technologies and staying up-to-date with industry trends.

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