ServiceNow Automation Expert
2 weeks ago
Join Arbelos Solutions Private Limited, a world-class tech start-up with a presence in various domestic and international locations, as a ServiceNow Automation Expert.
We offer a competitive salary range of ₹12,00,000 - ₹18,00,000 per annum for this role based in Remote Work (INDIA).
About Us:
We are an OSS/BSS solution provider with expertise in Software & Web Development, Enterprise Solutions, Mobile App Development, Digital Marketing & Transformation, and Business Support System.
Job Description:
As a ServiceNow Automation Expert, you will play a crucial role in designing, developing, and implementing ServiceNow solutions to automate workflows, enhance IT service delivery, and streamline business processes.
Your responsibilities include:
- Designing and implementing complex integrations between ServiceNow and other systems using Integration Hub, REST APIs, SOAP, and other integration tools.
- Integrating ServiceNow with LDAP, SSO, email, and custom web services.
- Troubleshooting and resolving integration issues to ensure seamless data flow.
- Developing custom scripts and workflows using JavaScript and Glide API to automate tasks and improve efficiency.
- Customizing ServiceNow portals and user interfaces to provide a seamless user experience.
- Identifying and resolving complex technical issues related to ServiceNow integrations and customizations.
- Analyzing system logs and performance metrics to optimize system performance.
- Collaborating effectively with cross-functional teams, including system administrators, business analysts, and end-users.
- Communicating technical concepts clearly and concisely to both technical and non-technical stakeholders.
- Managing multiple projects simultaneously, prioritizing tasks, and meeting deadlines.
Requirements:
- Strong proficiency in ServiceNow platform, including its core modules and scripting languages.
- In-depth knowledge of ServiceNow integration techniques and best practices.
- Experience with ITIL processes and ServiceNow ITSM implementation.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and commitment to quality.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- A passion for learning new technologies and staying up-to-date with industry trends.
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