Expert Technical Operations Specialist

6 days ago

Bengaluru, Karnataka, India beBeeCybersecurity Full time ₹ 20,00,000 - ₹ 25,00,000

The role of L4 Engineer is pivotal in ensuring seamless technical operations. These engineers possess a deep understanding of complex systems and are adept at resolving intricate issues.

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Key responsibilities include participating in management, prioritization, major design enhancements, and incident activities. L4 engineers must have a profound grasp of technology platforms such as CyberArk, IAM process, Network, Firewall, Windows/Unix Admin.

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Duties encompass:

  • Independent contribution to new demands
  • Providing solutions for customer requirements
  • Handling and troubleshooting high-priority incidents
  • Patching and managing changes
  • Creating knowledge bases and technical documentation
  • Log analysis on GPAM component servers
  • Opening CyberArk tickets
  • Setting up test systems
  • Managing firewall changes
  • 24/7 On-call support
  • Coordinating with the engineering team/process owners
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Qualifications and skills required include:

  • BE in Computer Science or equivalent
  • Business analyst responsibilities
  • Unix and Windows administration expertise
  • Knowledge of networking and CCNA certification
  • Desirable skills include handling general updates and configuration changes/requests
  • CyberArk Defender, Sentry certification
  • DevOps experience with Dynatrace, Docker, Puppet, Ansible, GIT tools
  • PowerShell scripting knowledge
  • Key competencies include:
  • CyberArk PAM and AAM
  • IAM, AD
  • Networking, Load Balancer concepts
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