Expert Technical Consultant

22 hours ago

Bengaluru, Karnataka, India beBeeEnterprise Full time ₹ 9,00,000 - ₹ 12,00,000
Senior Enterprise Support Specialist

This role is ideal for individuals who are passionate about delivering exceptional support to enterprise clients.

As a Senior Enterprise Support Specialist, you will be responsible for providing expert-level technical assistance to high-value customers. You will leverage your deep knowledge of NetIQ Identity and Access Management (IAM) solutions to accelerate issue resolution and enhance service delivery.

  • Deliver Support Services: Provide timely and effective support to premium enterprise clients, resolving complex technical issues that impact business operations.
  • Build Trust: Foster long-term customer relationships through proactive support, personalized engagement, and strategic problem-solving, driving long-term customer satisfaction and operational success.

The ideal candidate will have extensive experience in NetIQ IAM products, excellent communication skills, and the ability to work in a fast-paced environment.

Requirements:
  • 12+ years of experience in NetIQ IAM products
  • Advanced knowledge of Windows and Linux administration, advanced networking knowledge, database management, web technologies, and cloud experience
  • Excellent communication, analytical, and problem-solving skills

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