Current jobs related to Real-Time Staffing Specialist - Gurgaon, Haryana - beBeeAnalyst

  • Real Time Analyst

    3 weeks ago

    Gurgaon, Haryana, India Aon Full time

    JOB DESCRIPTION WFM Analyst Work Location Gurgaon Your Impact As A Workforce Management Analyst The Workforce Management Analyst is responsible for ensuring daily tasks are delivered to meet service levels for our clients with a particular focus on forecasting in the contact center space The role requires the ability to work in a fast-paced...

  • Operations Manager

    1 week ago

    Gurgaon, Haryana, India beBeeWorkforce Full time ₹ 1,04,000 - ₹ 1,30,878

    Real-Time Workforce ManagerThe Real-Time Workforce Manager is a critical role within our organization, responsible for overseeing the real-time workforce management function to ensure we meet our service level targets. This individual will have a strong understanding of real-time workforce management principles and be skilled at making on-the-spot decisions...

  • Real Estate Sales Specialist

    2 weeks ago

    Gurgaon, Haryana, India Neighbourhood Realtors Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionNeighbourhood Realtors Pvt Ltd is the premier destination for all things real estate in Gurgaon and Dubai. Our expert team of brokers, with years of experience and unparalleled knowledge, helps clients find their dream properties. We offer a wide range of luxurious villas, chic apartments, and prime commercial spaces. Dedicated to...

  • Law Specialist for Real Estate Transactions

    2 weeks ago

    Gurgaon, Haryana, India beBeereal estate Full time ₹ 15,00,000 - ₹ 25,00,000

    Real Estate Law SpecialistWe are seeking a highly skilled and experienced specialist to play a key role in supporting clients with their real estate law needs.About the Role:Providing extensive knowledge of non-litigation matters, focusing on warehousing leasing and due diligence processes in real estate transactions.Key Responsibilities:Excellent...

  • HR Executive

    3 days ago

    Gurgaon, Haryana, India Truehaus real estate pvt ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: HR ExecutiveCompany: Asset DaddyLocation: Sector 63, Gurugram, HaryanaEmployment Type: Full-TimeKey ResponsibilitiesRecruitment & Staffing:Manage end-to-end recruitment, including sourcing, screening, conducting interviews, and onboarding.Coordinate with hiring managers to understand staffing requirements and job specifications.HR...

  • Real Estate

    2 weeks ago

    Gurgaon, Haryana, India Investors Clinic Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job descriptionCompany: Investors Clinic Infratech Pvt Ltd About Us: INVESTORS CLINIC is a real estate consulting company serving all over the globe. It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as...

  • Workforce Planning and Operations Manager

    1 week ago

    Gurgaon, Haryana, India beBeeWorkforce Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Workforce Planning and Operations ManagerAbout the RoleWe are seeking an experienced professional to lead our workforce planning and operations functions. The ideal candidate will have a proven track record in managing workforce operations, forecasting, real-time monitoring, and stakeholder relationships.The successful candidate will be...

  • Real Estate Marketing Specialist

    1 week ago

    Gurgaon, Haryana, India beBeeMarketing Full time ₹ 6,00,000 - ₹ 7,20,000

    Job Title: Silverdome RealtorsKey Responsibilities:Develop and execute performance marketing campaigns to drive lead generation for real estate projects.Launch, manage, and optimize Meta, Facebook, Instagram, Ads, WhatsApp Ads, and other paid channels to maximize ROI and minimize CPL.Create targeted campaigns using Meta Business Suite, including audience...

  • Real Estate Growth Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeDevelopment Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Description:">Business Development Executive RoleWe are seeking an experienced Business Development Executive to join our team. In this role, you will be responsible for acquiring new clients, maintaining current relationships, and successfully closing property deals.Responsibilities:">- Acquire new clients through various channels, including referrals,...

  • Real Estate Valuation Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeTechnical Full time ₹ 16,44,000 - ₹ 23,59,000

    Job TitleWe are seeking a skilled and experienced professional to fill the role of Technical Manager.Job DescriptionThe successful candidate will be responsible for evaluating properties offered as collateral for loan applications, ensuring adherence to company policies and regulatory requirements. They will conduct comprehensive assessments and evaluations...

Real-Time Staffing Specialist

2 weeks ago

Gurgaon, Haryana, India beBeeAnalyst Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title

The Real-Time Analyst is a key member of our team, responsible for monitoring and managing real-time staffing to ensure we meet our service level targets. The ideal candidate will have a strong understanding of real-time workforce management, excellent analytical skills, and the ability to make on-the-spot decisions to enhance operational efficiency.

  • Key Responsibilities:
    • Real-Time Monitoring:
      • Continuously monitor real-time performance against established service level targets and key performance indicators (KPIs).
      • Identify and react to deviations from schedules, including absenteeism, adherence, and unexpected volume fluctuations.
    • Schedule Adherence:
      • Track and report on agent schedule adherence, ensuring that employees adhere to their assigned work schedules.
      • Notify supervisors and team leads of any adherence issues and work with them to implement corrective actions.
    • Intraday Adjustments:
      • Propose and implement real-time adjustments to staffing, such as breaks, lunches, and shifts, to align with changing call volumes.
      • Assist in reassigning agents or reallocating resources to address emerging needs.

Required Skills and Qualifications:

  • Bachelor's degree in a relevant field (e.g., Business, Operations Management) is preferred.
  • Prior experience as a Real-Time Analyst in a contact center or customer service environment is a strong asset.
  • Proficiency in using WFM software and real-time monitoring tools.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle high-pressure situations and make quick, informed decisions.
  • Detail-oriented with a commitment to data accuracy.

Benefits and Growth Opportunities:

This role offers a unique opportunity to work with a dynamic team, leverage advanced technology, and contribute to the success of our organization.

Additional Information:

This job description outlines the main responsibilities and qualifications required for the position. If you are interested in this role, please submit your application along with your resume and cover letter.