Hindustan Recruitment Customer Experience Specialist

1 day ago


Delhi, Delhi, India Hindustan Recruitment Full time

About Hindustan Recruitment

Hindustan Recruitment is seeking a highly skilled and motivated Customer Service Representative to join our team. As a leading recruitment agency, we provide top-notch talent to various industries.

Job Description:

We are looking for an exceptional individual who can handle inbound / outbound calling, resolve customer complaints via call, and ensure customer satisfaction. The ideal candidate should possess excellent communication skills and be proficient in English.

Responsibilities:

  • Resolve customer complaints via call in a timely and professional manner.
  • Respond promptly to customer inquiries and provide accurate information.
  • Ensure customer satisfaction by offering solutions and alternatives when necessary.
  • Work collaboratively with the team to achieve sales targets and meet customer expectations.

Requirements:

  • Graduate or undergraduate degree with excellent English communication skills.
  • Freshers and experienced candidates are welcome to apply.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent problem-solving and interpersonal skills.

What We Offer:

  • A competitive salary of approximately ₹8-10 lakhs per annum, depending on experience.
  • The opportunity to work with a dynamic team and contribute to the growth of the company.
  • Continuous training and development to enhance skills and knowledge.

How to Apply:

Candidates meeting the above criteria are encouraged to share their resume with us for further evaluation.



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