Technical Assistance Specialist

As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will resolve customer issues and provide technical guidance in addressing their business needs. You will be the voice of the customer into ServiceNow product and development teams for product feedback and improvements. You will play...

Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide first-level support for hardware, software, network, and system issues.Key Responsibilities:Troubleshoot and resolve basic technical problems or escalate as necessaryLog and track issues using...

Company DescriptionIntellect IT operates on a "100% onshore (United States)" model, providing all our service offerings within the United States, either onsite at the customer site or at our development center in California. Our commitment to local operations ensures high-quality service and support. For more details, please visit our company's website at...

Project Technical Support SpecialistWe are seeking a skilled Project Technical Support Specialist to provide technical support for projects, ensuring timely completion and high-quality deliverables.Provide technical assistance for projects to guarantee on-time delivery and high standards of quality.Collaborate with cross-functional teams to identify and...

Job Title: IT Product SpecialistAbout the RoleWe are seeking a highly skilled IT Product Specialist to play a pivotal role in helping customers successfully implement and use our software.Key ResponsibilitiesCustomer Support: Provide technical assistance and troubleshooting to customers, resolve issues related to software installation and runtime, licensing,...

Role OverviewThe IT Support Specialist serves as the primary point of contact for all internal IT support issues across a global user base.This role focuses on providing frontline technical assistance, with a special emphasis on macOS, Windows, and SaaS tools.Provide end-user support across multiple platforms.Offer remote assistance using collaboration...

Job OpportunityWe are seeking tech-savvy professionals to join our team as Technical Support Specialists.As a member of our team, you will be responsible for providing technical assistance via phone, chat, and email. You will deliver remote support for various operating systems and devices, troubleshoot network and OS-related issues, and document incidents...

Job Title: Technical Support Specialist 15h LeftThe role of a Technical Support Specialist is to provide first-tier support to end users with hardware, software applications, networks, and telephony systems. You will work as the first point of contact for end-users at the Help Desk and escalate more complex problems to Level 2 support. Your primary...

Job Title: IT Technical Support SpecialistKey Responsibilities:Deliver timely technical assistance to international clients through live chat and email platforms.Diagnose and resolve complex software, hardware, operating system, browser, network, and basic IT-related issues.Elevate intricate problems to advanced support teams with accurate...

Job Overview:The IT Support Specialist plays a vital role in providing frontline assistance to a diverse user base across various technologies and time zones. This position requires excellent communication skills, a composed demeanor, and the ability to collaborate effectively with cross-functional teams.Key Responsibilities:Deliver end-user support via...