Technical Support Specialist

As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will resolve customer issues and provide technical guidance in addressing their business needs. You will be the voice of the customer into ServiceNow product and development teams for product feedback and improvements. You will play...

Company DescriptionIntellect IT operates on a "100% onshore (United States)" model, providing all our service offerings within the United States, either onsite at the customer site or at our development center in California. Our commitment to local operations ensures high-quality service and support. For more details, please visit our company's website at...

Job Title: Technical Support SpecialistOverview: We are seeking a skilled technical support specialist to manage production support systems, incident management, and change management.The ideal candidate will have hands-on experience with Service Now (incident management, change management), Linux, Mainframe, Zscaler, SQL, event management tools like...

Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide first-level support for hardware, software, network, and system issues.Key Responsibilities:Troubleshoot and resolve basic technical problems or escalate as necessaryLog and track issues using...

Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This role will involve providing exceptional customer service and technical support to our clients.Key Responsibilities:Monitoring of observability tools including New Relic, AWS Cloud Watch, Kibana, MixPanel, and Mongo Atlas ChartMonitoring and...

Job OverviewWe're seeking an experienced Technical Support Specialist to join our team.This role involves troubleshooting and resolving customer technical issues, working collaboratively with internal teams and leveraging cutting-edge tools to provide seamless support experiences.The ideal candidate will have a passion for delivering exceptional customer...

Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced technical support across multiple platforms, acting as an escalation point for Level 1 analysts, and ensuring timely resolution of incidents and service requests.The role requires...

Job Opportunity: Technical Support SpecialistWe are seeking a skilled professional to join our team as a Technical Support Specialist.Job Description:As a Technical Support Specialist, you will be responsible for providing exceptional customer support and resolving technical issues related to Microsoft Teams and Office 365 technologies. Your primary goal...

Job Title:A dedicated and accomplished Technical Support Specialist is sought to lead a team of skilled support analysts in delivering exceptional technical assistance to internal users and external clients.Key Responsibilities:Strategic Planning and Execution: Develop and implement strategic plans to enhance the technical support function, aligning with...

Job Summary : We are looking for a dedicated Technical Support Specialist to provide technical assistance and support to our clients and internal teams. The ideal candidate will have excellent problem-solving skills and the ability to troubleshoot software and hardware issues, ensuring high customer satisfaction and timely resolution of technical ...