
ServiceNow IT Specialist
1 day ago
Job Summary
We are seeking a highly skilled ServiceNow ITSM Developer to join our team. The ideal candidate will have excellent analytical and problem-solving skills, as well as experience in developing custom software/app solutions using scripting and software development.
This role requires a high degree of technical expertise and excellent communication skills, as you will be working closely with various stakeholders to understand their requirements and deliver solutions that meet their needs.
The successful candidate will have strong knowledge of ServiceNow ITSM modules - Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM, as well as hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations.
In this role, you will develop, implement, and configure ServiceNow ITSM modules, capture business requirements from stakeholders, co-ordinate with internal/external stakeholders for development of user stories, configurations and delivery on agreed timelines, manage BAU tasks, and provide value-based assessments and workshops to help maximise business results from ServiceNow software.
Required Skills and Qualifications
- Technical Skills: Strong knowledge of ServiceNow ITSM modules, hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations, REST, WSDL, JSON and ability to integrate with other third-party applications, data sources.
- Programming Skills: Develop & manage application code, user interfaces, and integration components.
- Data Management: Manages data with Tables, CMDB, Import Sets, and Update Sets.
- User Interface Design: Creates Workflow activities and approvals, Incident Form, Service Catalog / Service Requests, Approval flows, Service Portal Pages, Widgets, UI Macros - Complex catalog development.
Benefits
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Other Requirements
This role requires a proactive approach to problem-solving, creativity, and the ability to think outside the box.
We encourage applicants from all backgrounds to apply, and we will ensure that all qualified applicants receive consideration for this role.
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