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Strategist Who Saves Listeners

3 weeks ago

Alleppey, Kerala, India beBeeRetention Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title:
Listener Retention Strategist

Job Overview:

Our goal is to understand and prevent user churn, with a focus on reactivating lapsed listeners. While our core retention team engages active users, your mission is to identify and address the pivotal moment a user decides to leave—and the crucial window to win them back.

You will be our specialist in developing strategies to save or bring back users who have shown signs of disengagement or a high risk of churning. This is a hands-on role for a problem-solver who loves to run experiments, analyze data, and see a direct impact on the size of our user base.

Key Responsibilities:

  • At-Risk User Intervention (Churn Prevention):
    • Identify Churn Signals: Work with the data team to leverage predictive models and your own analysis to identify listeners showing signs of disengagement or a high risk of churning.
    • Champion Qualitative Insights: Use qualitative data to understand why users churn and develop strategies to address these issues.
    • Develop Retention Strategies: Collaborate with the data team to develop and implement retention strategies that are data-driven and evidence-based.
    • Monitor Progress: Continuously monitor progress and make adjustments as needed to ensure the success of retention strategies.
  • Collaboration and Communication:
    • Cross-Functional Collaboration: Work closely with cross-functional teams, including data science, product, and marketing, to ensure that retention strategies are aligned with business objectives.
    • Effective Communication: Communicate effectively with stakeholders, including leadership, to ensure that retention strategies are understood and supported.

What You Will Need:

To succeed in this role, you will need strong analytical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will also need experience working with data and analytics tools, as well as experience developing and implementing retention strategies.

Benefits:

This is a unique opportunity to join a dynamic team and contribute to the development of retention strategies that will drive business growth. You will have the opportunity to work with a talented team of professionals, learn new skills, and advance your career.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.