Senior Debt Recovery Manager

14 hours ago


Mumbai, Maharashtra, India Waytogo Consultants Full time
Job Title: Senior Debt Recovery Manager

About Us: Waytogo Consultants is a leading company that specializes in providing exceptional debt recovery services across India.

Job Overview: We are seeking a highly skilled and experienced Senior Debt Recovery Manager to join our team. As a key member of our operations, you will be responsible for overseeing the entire debt collection process, ensuring timely recoveries, and maintaining strong relationships with our clients and collection agencies.

Key Responsibilities:
1. Debt Collection Strategy: Develop and implement effective debt collection strategies to achieve high recovery rates, focusing on high-value customers and critical locations.
2. Agency Management: Identify, recruit, and manage a network of reliable collection agencies across India, ensuring they adhere to our guidelines and meet performance targets.
3. Credit Analysis: Conduct thorough credit analysis of customers, identifying potential risks and opportunities, to inform decision-making and optimize recovery outcomes.
4. Performance Monitoring: Regularly review and analyze collection agency performance, DRR (Days Received Recovered), and weekly milestones to identify areas for improvement and provide coaching or corrective action as needed.
5. Stakeholder Management: Build and maintain strong relationships with clients, internal stakeholders, and collection agency executives, ensuring open communication, resolving issues promptly, and meeting expectations.
6. Compliance: Ensure all collection activities comply with applicable laws, regulations, and industry standards, including legal guidelines and codes of conduct.
7. Training and Development: Collaborate with the team to design and deliver training programs for collection executives, focusing on skills development, best practices, and compliance awareness.
8. Productivity Enhancement: Implement productivity improvements, such as optimizing workflows, streamlining processes, and introducing technology solutions, to enhance overall efficiency and effectiveness.

Requirements:
1. A minimum of 5 years of experience in debt recovery, collections, or a related field.
2. Proven track record of success in driving high recovery rates, managing large-scale collections, and building strong relationships with clients and agencies.
3. Excellent analytical, problem-solving, and communication skills, with the ability to interpret data, identify trends, and present insights effectively.
4. Strong leadership and coaching skills, with experience in managing teams, developing talent, and fostering a culture of excellence.
5. Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously while maintaining attention to detail and quality.
6. Familiarity with relevant laws, regulations, and industry standards, including data protection, anti-money laundering, and consumer rights.
7. Strong technical skills, including proficiency in Microsoft Office, CRM systems, and other software applications used in debt recovery.
8. Bachelor's degree in Business Administration, Finance, or a related field.

What We Offer: Waytogo Consultants offers a competitive salary range of ₹12,00,000-15,00,000 per annum, commensurate with experience, plus additional benefits, including:
1. Comprehensive health insurance
2. Retirement savings plan
3. Paid time off and holidays
4. Opportunities for professional growth and development
5. Recognition and rewards for outstanding performance

How to Apply: If you are a driven, results-oriented professional with a passion for debt recovery, we encourage you to apply for this exciting opportunity.

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