Debt Recovery Specialist

23 hours ago


Mumbai, Maharashtra, India VCATCH Full time

Company Overview

VCATCH is a leading non-banking financial company (NBFC) specializing in providing unsecured loans through innovative and customer-friendly approaches. Our strong relationship management and effective debt collection strategies ensure sustainable growth and customer satisfaction.

Job Description

We are seeking an experienced Debt Recovery Specialist to join our team in Mumbai, Kolkata, Bangalore Urban, or Pune. This full-time position offers contract-to-hire or contract employment options. The ideal candidate will have a robust background in debt collection, preferably within the NBFC sector, and be adept at managing agency relationships and leading field collections teams.

Key Qualifications and Skills

  • A proven track record of debt collection experience, preferably in the NBFC sector, demonstrating a deep understanding of unsecured loans and their recovery.
  • Ability to manage and nurture agency relationships to ensure effective and timely collections.
  • Strong leadership and team management skills, with a demonstrated ability to lead field collections teams efficiently.
  • Excellent communication and negotiation skills, enabling professional interactions with clients and agencies.
  • Proficiency in using collections and financial software to track and manage debts.
  • Strong analytical skills to assess collection strategies and improve recovery rates continually.
  • Knowledge of local regulatory and compliance requirements related to debt collection in the assigned regions.
  • Ability to work under pressure and handle challenging situations with resilience and a focus on solutions.

Roles and Responsibilities

  • Oversight and management of the collection process for unsecured loans, ensuring timely and efficient recovery of outstanding debts.
  • Development and maintenance of strong relationships with collection agencies to facilitate effective debt recovery.
  • Leadership and management of a team of field collection agents, providing guidance, support, and performance monitoring.
  • Implementation and refinement of collection strategies to increase recovery rates and minimize write-offs.


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