Senior Messaging Infrastructure Specialist

2 weeks ago


Bengaluru, Karnataka, India NTT DATA Services Full time

Job Summary

We are seeking a highly skilled Senior Messaging Infrastructure Specialist to join our team in Bangalore, India. The successful candidate will provide steady state support to the messaging infrastructure, handle on-call support responsibilities, and handle escalations, critical issues, and server maintenance activities.

Key Responsibilities

  • Provide deep subject matter expertise, advice, and program delivery
  • Support 24x7 steady state operations, including flexible working in shifts for all required work and during weekends
  • Contribute to the development of new techniques and plans within area of expertise
  • Thoroughly understand and manage customer business needs and expectations
  • Provide support on day-to-day operations in managing the Messaging infrastructure of accounts
  • Work on abstract and complex problems requiring evaluation of intangible variables
  • Integrate trends, data, and information into plans, deliverables, and recommendations

Requirements

  • Strong technical skills in Messaging technologies, including SharePoint 2010/2013 on-prem servers and SharePoint Online
  • Excellent problem-solving, communication, and customer service skills
  • Able to work independently with minimal management supervision and with a global team of engineers
  • Strong team player with ability to work in a team and as individual contributor
  • Strong organizational and documentation skills

About NTT DATA Services

NTT DATA Services is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.



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