Business Performance Specialist

2 days ago

Noida, Uttar Pradesh, India beBeeData Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

Job Title: Business Performance Specialist

About the Role

The ideal candidate will analyze and interpret complex data sets to support product development. They will identify trends and insights, and provide data-driven recommendations to stakeholders.

  • Analyze hardware issues from MHD Funnel (defect-wise, aging-wise, model-wise)
  • Create performance dashboards for daily, weekly, and monthly reporting
  • Conduct data analysis for refurbishment at hubs and centres (defects at RC, part replacement, part warranty etc)
  • Monitor new devices through data analysis (BSR, latency, MHD data etc)
  • Track device health related metrics: BSR, latency, battery backup details for new launch & refurbished products on a weekly, monthly, quarterly basis
  • Provide data points for monitoring device life cycle measurement: impacting field deployment - sim card related issues, charging issues - cable, battery charging/discharging issues
  • Identify issues/faculty components/complaints observed for field launched devices: battery, speaker, network latch, merchant onboarding
  • Detect model-wise devices running on old software versions, need FOTA, and get FOTA pushed batch-wise
Key Skills and Qualifications
  • Advanced SQL experience
  • Basic knowledge of Python
  • Working experience on Google Looker or another visualization tool
  • Experience in automation projects related to data integration, extraction, and visualization
  • Advanced Excel knowledge
  • Built management reports, MIS, and dashboards using VBA
  • Analytics and critical thinking skills
  • Good understanding of data analysis and business intelligence

We aim to bring half a billion Indians into the mainstream economy. Our success is rooted in our people's collective energy and focus on customers.

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