Customer Service Coordinator

2 days ago


Mumbai, Maharashtra, India Element Materials Technology Full time

Estimated Salary: ₹250,000 - ₹300,000 per annum

About the Role:

We are seeking a highly organized and customer-focused Customer Service Coordinator to join our team at Element Materials Technology. This role will involve providing exceptional support to clients and visitors, ensuring seamless day-to-day operations, and maintaining a welcoming atmosphere in the office.

Main Responsibilities:

  • Front Desk Management: Greet and assist visitors, clients, and staff with courtesy and professionalism
  • Communication: Answer and direct incoming phone calls, take messages, and respond to inquiries promptly
  • Appointment Scheduling: Manage calendars, schedule appointments, and coordinate meetings for staff members
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining office supplies
  • Mail and Package Handling: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail
  • Record Keeping: Maintain accurate and up-to-date records of visitor logs, appointments, and other documentation
  • Office Coordination: Ensure the reception area is tidy, organized, and stocked with necessary materials
  • Customer Service: Address client concerns and inquiries with professionalism and empathy, escalating issues as necessary

About You:

  • High school diploma or equivalent; additional certification in office management or related field is a plus
  • Previous experience as a receptionist or in a similar customer-facing role is preferred
  • Excellent verbal and written communication skills, with a friendly and approachable demeanor
  • Strong multitasking abilities and attention to detail to manage various tasks effectively
  • Proficient in MS Office Suite (Word, Excel, Outlook) and comfortable using office equipment (phones, printers, etc.)

About Us:



  • Mumbai, Maharashtra, India Relomi Corporate Services LLP Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Relomi Corporate Services LLP. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong focus on delivering exceptional customer service.Key Responsibilities:Front...


  • Mumbai, Maharashtra, India The Raj Company Full time

    The Raj Company is a renowned provider of exquisite custom furniture, alongside an extensive collection of antique and colonial pieces.We are seeking a highly skilled Customer Service and Logistics Coordinator to join our team on a full-time basis in Mumbai. This role will be instrumental in ensuring seamless customer interactions and efficient logistics...


  • Mumbai, Maharashtra, India HR Yaar Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at HR Yaar in Mumbai.Job SummaryThe ideal candidate will have a minimum of 2 years of experience in a receptionist or administrative support role and possess excellent communication skills, both written and verbal. Proficiency in MS Office Suite (Word,...


  • Mumbai, Maharashtra, India Encube Ethicals Full time

    At Encube Ethicals, we are seeking an experienced professional to fill the role of Customer Service Executive. This position is ideal for individuals with a passion for delivering exceptional customer experiences and working in fast-paced environments.The successful candidate will have at least 1 to 3 years of experience in customer service roles, with a...


  • Mumbai, Maharashtra, India International Flavors & Fragrances Full time

    Job DescriptionA competitive salary of $60,000 - $80,000 per annum is offered to the successful candidate for this role.About International Flavors & FragrancesWe are a leading innovator of sensory experiences, serving the food, beverage, and fragrance industries.Key ResponsibilitiesCoordinate with customers to ensure timely receipt of purchase...


  • Mumbai, Maharashtra, India Enrich Full time

    Enrich is seeking a Front Desk Executive to join our team. This role involves providing exceptional customer service, managing the salon counter, and maintaining a clean and organized environment.About the RoleThe ideal candidate will be a graduate with strong interpersonal skills and confidence. They should have experience in managing cash and be proficient...


  • Mumbai, Maharashtra, India Arika Tour & Travels Pvt. Ltd Full time

    Arika Tour & Travels Pvt. Ltd, a prominent travel solutions provider established in 1994, offers personalized itineraries for individuals and groups.About UsWe are a one-stop-shop for all domestic and outbound travel-related services with offices in Mumbai and associate offices at major tourist destinations.Job DescriptionThis role involves providing...


  • Mumbai, Maharashtra, India British Council Full time

    We are seeking a highly skilled and detail-oriented Customer Service Operations Coordinator to join our team at the British Council.About UsThe British Council is a global organization that builds connections, understanding and trust between people in the UK and other countries. We work with individuals to help them gain skills, confidence and connections to...


  • Mumbai, Maharashtra, India Oxford Instruments Full time

    About the RoleWe are seeking an experienced Service Operations Coordinator to join our team at Oxford Instruments.Job SummaryThe successful candidate will be responsible for supporting the daily operations of the Service team, ensuring timely and efficient delivery of service quotes, coordination with customers and UK factory, and maintaining accurate...


  • Mumbai, Maharashtra, India Hyatt Corporation Full time

    Job SummaryThe Service Delivery Coordinator is responsible for providing exceptional service to customers in the hotel's restaurants.About the RoleThis is an hourly, entry-level full-time position at the Grand Hyatt Mumbai. The successful candidate will be responsible for managing the inventory of the outlet and assisting the service staff whenever...


  • Mumbai, Maharashtra, India IBFW Hospitality Private Limited Full time

    About the RoleWe are seeking a highly skilled Front House Service Coordinator to join our team at IBFW Hospitality Private Limited. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and ensuring a seamless dining experience.Key Responsibilities:Greeting Guests: Create a positive first impression by...


  • Mumbai, Maharashtra, India Encube Ethicals Full time

    We are seeking a highly skilled and experienced Customer Service Representative to join our team at Encube Ethicals. Based in Andheri, Mumbai, this role is ideal for individuals with a passion for delivering exceptional customer service and a strong background in SAP.As a key member of our customer-facing team, you will be responsible for coordinating with...

  • Service Coordinator

    4 weeks ago


    Mumbai, Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time

    Hunger Inc Hospitality Pvt Ltd is a renowned hospitality group with top-tier restaurants in Mumbai. As a Steward, you will be part of our front-of-house team, providing exceptional service to guests and ensuring seamless dining experiences.Job OverviewThe Steward role is perfect for those who are passionate about delivering excellent customer service,...


  • Mumbai, Maharashtra, India Qatar Duty Free Full time

    We are seeking a highly skilled Cargo Service Coordinator to join our team in Mumbai, India.The ideal candidate will be responsible for providing exceptional customer service and ensuring the smooth operation of cargo through booking management and coordination with relevant stakeholders. Our goal is to exceed set targets while maintaining full compliance...


  • Mumbai, Maharashtra, India Thermo Fisher Scientific Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Service Operations Coordinator to join our team at Thermo Fisher Scientific.Job DescriptionThe successful candidate will be responsible for coordinating service operations, ensuring timely renewal and conversion of service contracts, and maintaining accurate customer data in SAP and other...


  • Mumbai, Maharashtra, India Livspace Full time

    Job DescriptionWe are seeking a skilled Support Operations Coordinator to join our team at Livspace. This role is perfect for someone who enjoys coordinating with vendors and supervisors on daily operations.The ideal candidate will have excellent communication skills, both in the local language and English. Previous exposure to customer support or call...


  • Mumbai, Maharashtra, India Relomi Corporate Services LLP Full time

    About the RoleWe are seeking a highly skilled and organized individual to join our team as a Serviced Apartment Operations Coordinator.In this role, you will be responsible for providing exceptional customer service and administrative support at the front desk. Your duties will include managing front office operations, greeting guests, and ensuring a...


  • Mumbai, Maharashtra, India Relomi Corporate Services LLP Full time

    About the RoleWe are seeking a highly skilled and professional Front Office Executive to join our team at Relomi Corporate Services LLP. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and administrative support.Job Summary:The Front Office Executive will be responsible for managing front office...


  • Mumbai, Maharashtra, India Rentokil Initial Full time

    About Rentokil InitialRentokil Initial is a leading pest control service provider in India, operating with a strong presence across 300 locations nationwide. Established through a joint venture between Pest Control India and Rentokil, the world's leading pest control brand, Rentokil Initial aims to set new standards for customer service.Our vision is built...


  • Mumbai, Maharashtra, India Systematix Group Full time

    About the Job: We are looking for a skilled Financial Services Coordinator to join our team at Systematix Group. As a coordinator, you will be responsible for handling various aspects of financial services, including mutual fund operations, IPOs, and fixed deposits.Key Responsibilities:1. Handle the back office operations of mutual funds, IPOs, and fixed...