Serviced Apartment Operations Coordinator

22 hours ago


Mumbai, Maharashtra, India Relomi Corporate Services LLP Full time
About the Role

We are seeking a highly skilled and organized individual to join our team as a Serviced Apartment Operations Coordinator.

In this role, you will be responsible for providing exceptional customer service and administrative support at the front desk. Your duties will include managing front office operations, greeting guests, and ensuring a positive experience for all visitors.

Key Responsibilities:
  • Day-to-day Front Desk duties, check-ins/outs, billing
  • Answer phone calls, respond to inquiries, and provide timely resolutions
  • Greet and assist visitors in a friendly and professional manner
  • Room visits, room checks, coordinating with Housekeeping teams for room condition
  • Handle guest requests, grievances, resolve by coordinating with respective teams
  • Handle administrative tasks, documentation, and maintain accurate records
  • Manage scheduling, appointments, and maintain the front office calendar
  • Maintain a clean and organized reception area
  • Collaborate with other departments to ensure smooth office operations
Qualifications:
  • A Bachelor's degree in hotel management or a related field
  • Excellent verbal and written communication skills
  • Previous experience in a Hotel Front Office is required
  • Strong English communication (verbal & written) and interpersonal skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent organizational skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
About Relomi Corporate Services LLP

Relomi Corporate Services LLP is a provider of customized solutions to Corporate Companies. Our major clientele has been the Japanese Companies and Expats in India. We offer a range of services - Real Estate & related services, Visa & Immigration Services, Car Rental Services, etc.

Estimated Salary: ₹800,000 per annum

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