Delivery and Operations Manager
3 weeks ago
We are seeking a highly experienced Delivery and Operations Manager to lead our RPA program delivery and governance. The successful candidate will have a strong track record in managing large-scale projects, ensuring timely delivery, and maintaining high-quality standards.
Key Responsibilities:
• Lead the RPA program delivery team, ensuring seamless execution of projects and delivery of high-quality results.
• Develop and implement effective governance frameworks to ensure compliance with project management methodologies and industry best practices.
• Collaborate with stakeholders to identify business requirements and develop solutions that meet their needs.
• Manage project budgets, timelines, and resources to ensure successful project delivery.
Requirements:
• 12-15 years of IT experience, with a minimum of 5+ years of project management experience in RPA project delivery.
• Strong knowledge of RPA - UiPath Platform and its usage in the insurance domain with process optimization ideas.
• Excellent communication and leadership skills, with the ability to interact with multiple project stakeholders, including external testing teams.
• Technical understanding of how different technologies can ease process automation and integrate using UiPath.
• Strong analytical and problem-solving skills, with the ability to address and resolve project challenges and risks in a timely manner.
• Experience with Jira/Kanban Boards, project reporting, and required project metrics.
• Strong UiPath technical and analytical skills, with problem-solving capabilities by analyzing Bot reports from production for Bot runs.
• Ability to drive development teams to agree and follow industry best practices and provide sign-off for production releases.
• Experience with ITIL/Safe/PM certification would be an advantage.
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