Delivery Manager

3 weeks ago


Gurgaon, Haryana, India Guardian Life Full time

Job Title: Delivery Manager

Job Summary:

We are seeking an experienced Delivery Manager to lead our RPA program delivery team. The successful candidate will have a strong background in project management, ITIL processes, and RPA technology, with a proven track record of delivering successful projects on time and within budget.

Key Responsibilities:

  • Lead the RPA program delivery team to ensure successful project delivery
  • Develop and maintain project plans, timelines, and budgets
  • Collaborate with stakeholders to identify and prioritize project requirements
  • Manage and mitigate project risks and issues
  • Ensure compliance with ITIL processes and RPA technology standards
  • Develop and maintain relationships with key stakeholders, including business partners and technology infrastructure partners
  • Provide technical and business updates to IT leaders and business partners
  • Manage major and severe business-impacting incidents
  • Collaborate with the development team to agree and follow industry best practices
  • Drive development team to agree and follow industry best practices

Requirements:

  • 12-15 years of IT experience, with a minimum of 5 years of project management experience
  • Sound knowledge of RPA - UiPath Platform and its usage in the insurance domain
  • Strong communication and interpersonal skills
  • Ability to address and resolve project challenges and risks in an effective and timely manner
  • ITIL/SAFe/PM certification is an advantage

Location: This position can be based in any of the following locations: Chennai, Gurgaon


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