Voice Process Supervisor

Job Title: Voice Operations LeadWe are seeking a seasoned professional to lead voice-based operations teams.About the Role:Oversee daily delivery and performance metrics (AHT, CSAT, FCR, SLA) across multiple teams and projects.Manage KPIs and ensure Service Level Agreement adherence, supervising Team Leads, Trainers, and QAs.Collaborate with clients and...

Job Title: Voice Process AssociateJob Description:We are seeking experienced and skilled professionals to support our US-based clients in a voice process role. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

Job OverviewWe are seeking a seasoned Quality Assurance Specialist to drive excellence in international voice processes.Main ResponsibilitiesDevelop and implement quality strategies to enhance transaction accuracy and delivery.Manage quality metrics and client-related Key Performance Indicators (KPIs).Evaluate the effectiveness of interventions and identify...

Customer Service Representative OpportunityHiring for a Customer Service Associate - International Voice Process position. This role involves handling customer inquiries and issues via phone, providing accurate and timely information on products and services, troubleshooting technical issues, and meeting customer satisfaction targets.Requirements:Excellent...

Job Title: International Voice Support SpecialistWe are seeking a skilled and enthusiastic candidate to join our dynamic voice process team.The ideal candidate will be responsible for:Updating CRM systems with daily outbound calls using provided leadsVerifying and screening prospective customer data for accuracy and qualityCapturing additional information...

Electrical Maintenance Supervisor Job Summary:This is a pivotal role where you will oversee and coordinate electrical maintenance activities in a plant setting.The successful candidate will be responsible for developing, implementing, and enforcing maintenance procedures to ensure safe and efficient operations.Directs and coordinates all electrical...

Job Description Urgent Hiring: SupervisorQualificationMinimum Graduate in any streamExperience34 years of relevant experienceRoles and ResponsibilitiesCoordinate and supervise regular maintenance activities across all floors.Ensure timely repair and upkeep of infrastructure, utilities, and essential systems.Manage and direct cleaning and security personnel...

About Our Sustainable Chemical ProcessesAce Green Recycling, Inc., an innovative battery recycling technology platform, offers sustainable end-of-life solutions for lithium and lead batteries. Our modular facilities are carbon emissions-free and have deployed Scope 1 recycling facilities for various industries.We were founded by Nishchay Chadha and Dr. Vipin...

Job Title: International Customer SupportWe are seeking a highly skilled and experienced individual to join our team as a Voice Process Associate. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and making a difference in the lives of our US-based clients.The successful candidate will have excellent...

**Job Overview**As a Customer Service Representative, you will be responsible for handling international customer inquiries via chat and voice processes.You must possess excellent English communication skills (spoken & written) to effectively interact with customers.**Key Responsibilities**International customer service via chat and voice channelsExcellent...