Patient Experience Executive

Our MissionHealthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer...

Our MissionHealthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer...

The role of the Patient Counsellor focusses of primarily achieving 2 objectives: 1) Counselling and advising patients visiting the clinic for the first time on our treatment approach and why we are the most recommended treatment option for them keeping their health priorities in mind. 2) Ensuring a pleasing and seamless patient experience throughout their...

The role of the Patient Counsellor focusses of primarily achieving 2 objectives:1) Counselling and advising patients visiting the clinic for the first time on our treatment approach and why we are the most recommended treatment option for them keeping their health priorities in mind.2) Ensuring a pleasing and seamless patient experience throughout their...

*Role & Responsibilities:*The primary responsibilities of the role are as follows:Manage every aspect related to Patients right from the patients' entry into the clinic, to their exit.Interact with & Counsel Patients.Handle Patients' grievances/complaints/issues, and escalate it through the right channel, whenever needed.Create, maintain, & update Patients...

Job Description Patient Relationship Specialist Greet and assist patients at the front desk or over the phone to provide exceptional patient interaction. Respond to patient inquiries, schedule appointments, and confirm bookings in a timely manner. Guide patients regarding hospital policies, procedures, and services to ensure a seamless experience. Address...

Job SummaryAs a BPO Executive, you will play a pivotal role in delivering exceptional patient experiences through empathetic communication and timely support.About LuxoraLuxora is a leading global medical concierge platform that empowers patients worldwide to access trusted hospitals, verified doctors, and seamless treatment journeys across countries like...

Delivering Exceptional Patient Care: A Comprehensive Role OverviewJob Summary:We are seeking a highly skilled and compassionate PATIENT RELATIONSHIP SPECIALIST to provide outstanding patient interaction, support, and coordination services.Key Responsibilities:Engage with patients at the front desk or via phone calls to address inquiries, schedule...

We are seeking a highly skilled and experienced Patient Care Services Manager to lead our hospital’s Outpatient and Inpatient services with a focus on operational excellence and patient delight.Key Responsibilities:Develop and implement standardized processes and procedures for Front Office, Admission, and Discharge operations with a proactive...

Role SummaryWe are seeking a highly skilled and empathetic Financial Counselor to join our team. The ideal candidate will have excellent communication skills, a patient-centered approach, and the ability to navigate complex financial situations.Main Responsibilities:Provide financial guidance and support to patients, explaining their medical bills, insurance...