Patient Counsellor

3 days ago


Pune, Maharashtra, India Qi Spine Clinic Full time ₹ 25,000 - ₹ 35,000 per year

The role of the Patient Counsellor focusses of primarily achieving 2 objectives:

1) Counselling and advising patients visiting the clinic for the first time on our treatment approach and why we are the most recommended treatment option for them keeping their health priorities in mind.

2) Ensuring a pleasing and seamless patient experience throughout their treatment journey with QI Spine Clinic

Detailed Job Responsibilities:

  • Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment.
  • Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about.
  • Understanding from patients their chief concerns, their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient
  • Educating patients in simple words the treatment approach, the pricing in details, the expected recovery and all other details enabling patients to make an informed decision
  • Ensuring that all sales interactions are done in a patient-centric approach
  • Assuring patients basis their diagnosis, treatment prescription on their recovery and convincing them to take the treatment program; including sharing success stories, cracking barriers and involving the Doctor where needed to clarify clinical doubts
  • Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery
  • Establishing a tone of empathy that helps to resolve any patient complaints or conflicts
  • Prioritize patient satisfaction throughout the patient journey to build long-term relationships

Collaborate with calendar management team to optimize scheduling and streamline patient interactions

  • Ensure a professional and well-maintained appearance personally and collaborate closely with doctors, housekeeping staff, support functions, and other team members to keep the clinic premises welcoming and to create a patient-centric environment
  • Responsible for day-to-day operations & overall financial performance of the clinic
  • Maintain counsellor reports daily
  • Coordinating with finance department (Invoices, Getting Discount Approval, Billing)

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • when did you graduate?

Work Location: In person


  • Health Counsellor

    1 day ago


    Pune, Maharashtra, India The Inspiration Full time ₹ 15,000 - ₹ 1,80,000 per year

    We are hiring for Pune's most established Aesthetic clinic, The Inspiration.Candidates who have dynamic personality with excellent communication skills may apply.Job description:Key ResponsibilitiesClient Counselling & GuidanceProvide one-on-one counselling to clients on skin, hair, weight loss, nutrition, and wellness treatments.Explain treatment...


  • Pune, Maharashtra, India Teamlease Services Limited Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Role:We are looking for a dedicated, compassionate student counsellor to join our team. Theresponsibilities of the Counsellor includes supporting the team with developing andmonitoring counselling support for the team, and providing closing assistance as and whenrequired.Key Responsibilities:Mentoring and driving productivity of immediate team...

  • Counsellor

    2 weeks ago


    Pune, Maharashtra, India National Institute Of Ophthalmology Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Responsibilities:* Patient counselling for Surgery* Provide emotional support & guidance* Maintain confidentiality at all times* Collaborate with the medical team on treatment plans* Manage patient relationships* Promote eye health awarenessProvident fund

  • Patient Counsellor

    2 days ago


    Pune, Maharashtra, India Qi Spine Clinic Full time

    The role of the Patient Counsellor focusses of primarily achieving 2 objectives: 1) Counselling and advising patients visiting the clinic for the first time on our treatment approach and why we are the most recommended treatment option for them keeping their health priorities in mind. 2) Ensuring a pleasing and seamless patient experience throughout their...

  • Patient Counsellor

    2 weeks ago


    Pune, India QI Spine Full time

    Job Description Position Overview We are seeking a dedicated and compassionate Patient Counsellor to join our dynamic team. This role is pivotal in providing exceptional patient care and support throughout their healthcare journey. The ideal candidate will possess a strong background in product sales and patient counselling, with a passion for helping...

  • Health Counsellor

    2 weeks ago


    Pune, Maharashtra, India The Inspiration Full time

    We are hiring for Pune's most established Aesthetic clinic, The Inspiration. **Job description**: - **Key Responsibilities**: - **Client Counselling & Guidance**: - Provide one-on-one counselling to clients on skin, hair, weight loss, nutrition, and wellness treatments. - Explain treatment procedures, benefits, precautions, and post-care clearly to...

  • Patient Counsellor

    3 days ago


    Ahmedabad, Hyderabad, Pune, India Verto Bizserv Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Educate patients about the program benefits and available healthcare solutionsConvert patient interest into subscriptions or product salesDemoand train patients on medical devices and app usageBuild trust with patients while supporting doctors Perks and benefitsTravelling allowances and Incentives

  • Genetic Counsellor

    1 week ago


    Pune, India Esteemed client of Sanskruti Solutions (Bio-IT Co.) Full time

    **Job Title**:Gentic Counsellor **Position Reports To**:VP Computational Medicine & Translational Research & Directors **Open For**:Female / Male both. **Job HQ Location**:Pune / Mumbai (India). **Traveling**:Traveling on PAN India basis as per business needs. **CTC Offerings**:Open for discussion as per current drawings and offerings as per market...

  • Counsellor Telecaller

    2 weeks ago


    Baner, Pune, Maharashtra, India Femcare Fertility Full time

    Roles and Responsibilities Managing patient calls in a timely and effective manner. Converting patient leads to customers by providing accurate information about services Understanding patient problems. Identify patient needs and guide them to visit the hospital for better diagnosis. Providing the right solutions to the patients. Keeping records of all...

  • Counsellor Telecaller

    2 weeks ago


    Baner, Pune, Maharashtra, India Femcare Fertility Full time

    Roles and Responsibilities - Managing patient calls in a timely and effective manner. - Converting patient leads to customers by providing accurate information about services - Understanding patient problems. - Identify patient needs and guide them to visit the hospital for better diagnosis. - Providing the right solutions to the patients. - Keeping records...

  • Academic Counsellor

    2 weeks ago


    Pune, Maharashtra, India Connecting dots ERP Full time

    **Job Description -** We are looking for an experienced and enthusiastic Education Counsellor to join our team! As a Guidance Counsellor, you will be responsible for conducting counselling sessions and helping our students develop their personal and academic skills. **Roles & Responsibilities -** - Assisting students with their development - Conducting...

  • School Counsellor

    2 weeks ago


    Pune, India The Akanksha Foundation Full time

    **Position**: School Counsellor **Function/Team**:Community Engagement **Location**: Pune **Compensation**: Based on skill sets, experience and sector standards. **Reports to**: Lead Counsellor **Position Summary**: As an Akanksha Counsellor, you will support the schools from the lens of a “whole school approach”. This will involve addressing the...


  • Pune, India Esteemed client of Sanskruti Solutions. Full time

    **Job Title**:Liaisoner - Genomics / Genetic Counsellor **Open For**:Female / Male both. **Job HQ Location**:Pune / Mumbai (India). **Traveling**:Traveling on PAN India basis as per business needs. **CTC Offerings**:Open for discussion as per current drawings and offerings as per market standards. **Job Accountabilities**: - Develop professional...