Health Counsellor
23 hours ago
We are hiring for Pune's most established Aesthetic clinic, The Inspiration.
**Job description**:
- **Key Responsibilities**:
- **Client Counselling & Guidance**:
- Provide one-on-one counselling to clients on skin, hair, weight loss, nutrition, and wellness treatments.
- Explain treatment procedures, benefits, precautions, and post-care clearly to patients.
- Assist doctors in patient education and treatment planning.
- **Treatment Awareness & Conversion**:
- Help clients understand their reports, treatment packages, and customized plans.
- Address client doubts, objections, and motivate them to start/continue treatment.
- Support in **lead conversion and upselling wellness packages**.
- **Patient Care & Relationship Management**:
- Build trust and long-term relationships with clients.
- Ensure smooth client journey from consultation to post-treatment care.
- **Administrative & Reporting**:
- Maintain client records in **CRM software**.
- Generate counselling and conversion reports.
- Coordinate with front desk and clinical staff for seamless operations.
Skill-set:
- **Required Skills & Qualifications**:
- Graduate/Postgraduate in **Life Sciences, Nutrition, Psychology, Nursing, or Healthcare Management**.
- 1-4 years of experience as **Health Counsellor / Patient Counsellor / Nutritionist / Wellness Consultant / Tele-Counsellor** (preferably in clinic, hospital, aesthetic, or wellness industry).
- Strong communication & persuasive counselling skills.
- Knowledge of **health, nutrition, weight management, skin & hair care treatments** preferred.
- Proficiency in **CRM tools, WhatsApp Business, MS Office, and digital patient engagement**.
- Ability to handle sensitive client information with empathy and professionalism.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
**Language**:
- English (required)
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