Health Counsellor

1 day ago

Pune, Maharashtra, India The Inspiration Full time ₹ 15,000 - ₹ 1,80,000 per year

We are hiring for Pune's most established Aesthetic clinic, The Inspiration.

Candidates who have dynamic personality with excellent communication skills may apply.

Job description:

  • Key Responsibilities
  • Client Counselling & Guidance
  • Provide one-on-one counselling to clients on skin, hair, weight loss, nutrition, and wellness treatments.
  • Explain treatment procedures, benefits, precautions, and post-care clearly to patients.
  • Assist doctors in patient education and treatment planning.
  • Treatment Awareness & Conversion
  • Help clients understand their reports, treatment packages, and customized plans.
  • Address client doubts, objections, and motivate them to start/continue treatment.
  • Support in lead conversion and upselling wellness packages.
  • Patient Care & Relationship Management
  • Build trust and long-term relationships with clients.
  • Conduct follow-ups through calls, WhatsApp, and emails for patient satisfaction and treatment adherence.
  • Ensure smooth client journey from consultation to post-treatment care.
  • Administrative & Reporting
  • Maintain client records in CRM software.
  • Generate counselling and conversion reports.
  • Coordinate with front desk and clinical staff for seamless operations.

Skill-set:

  • Required Skills & Qualifications
  • Graduate/Postgraduate in Life Sciences, Nutrition, Psychology, Nursing, or Healthcare Management.
  • 1–4 years of experience as Health Counsellor / Patient Counsellor / Nutritionist / Wellness Consultant / Tele-Counsellor (preferably in clinic, hospital, aesthetic, or wellness industry).
  • Strong communication & persuasive counselling skills.
  • Knowledge of health, nutrition, weight management, skin & hair care treatments preferred.
  • Proficiency in CRM tools, WhatsApp Business, MS Office, and digital patient engagement.
  • Ability to handle sensitive client information with empathy and professionalism.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Language:

  • English (Required)

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