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Patient Relationship Specialist
2 weeks ago
Delivering Exceptional Patient Care: A Comprehensive Role Overview
- Job Summary:
- We are seeking a highly skilled and compassionate PATIENT RELATIONSHIP SPECIALIST to provide outstanding patient interaction, support, and coordination services.
Key Responsibilities:
- Engage with patients at the front desk or via phone calls to address inquiries, schedule appointments, and confirm bookings.
- Collaborate with medical staff, nurses, and other departments to ensure seamless patient care and coordination.
- Respond to patient concerns, ensuring timely resolution and satisfactory experience.
- Develop and maintain accurate patient records, utilizing our digital system for efficient data management.
- Maintain a patient-friendly environment by fostering open communication, empathy, and respect.
Required Skills & Qualifications:
- Strong interpersonal and communication skills for effective patient engagement.
- Ability to work collaboratively in a dynamic team environment.
- Excellent problem-solving skills with attention to detail and ability to multitask.
- Basic computer literacy with proficiency in using digital systems for record-keeping and data management.
- High school diploma or equivalent required; relevant postgraduate education preferred.
Benefits & Rewards:
- A competitive salary package that reflects your hard work and dedication.
- Opportunities for professional growth and development within our organization.
- Comprehensive training program to enhance your skills and knowledge.
- A collaborative and supportive work environment that encourages open communication and teamwork.
Role Category: General Insurance Industry Type: Medical Services / Hospital Employment Type: Full Time, Permanent
