TransUnion Consumer Operations Support Representative
1 week ago
About This Role
We are seeking a highly motivated and detail-oriented TransUnion Consumer Operations Support Representative to join our team. In this role, you will provide exceptional support to our consumers by addressing their inquiries and resolving issues in a timely and professional manner.
Key Responsibilities
- Respond to consumer inquiries via phone, email, and chat channels
- Resolve consumer complaints and concerns in a fair and efficient manner
- Collaborate with internal stakeholders to resolve complex issues
- Provide excellent customer service and maintain a high level of professionalism at all times
Requirements
- Bachelor's degree in Business Administration, Communications, or related field
- 1-2 years of experience in customer-facing roles or call center environments
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment and meet productivity standards
What We Offer
- Competitive salary range: $45,000 - $60,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off and holidays
- Ongoing training and development opportunities
About Us
TransUnion is a leading global information solutions provider that helps businesses and individuals build stronger connections and make informed decisions. Our mission is to help people take control of their financial lives and achieve their goals.
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