IT Support Specialist
4 weeks ago
Overview
- This role supports customer-facing Global Technology projects, with a primary focus on project support.
- Responsibilities include troubleshooting complex technical issues, providing expert-level customer service, and mentoring team members.
- Additionally, this position involves collaborating with sales and support organizations to provide technical consultative support and promoting process improvements.
Key Responsibilities
- Support customers with a range of technical support needs, from account management to complex application errors.
- Develop extensive knowledge of TransUnion products and services, and build deep relationships across sales and support organizations.
- Contribute to US Information Technology initiatives to ensure new solutions are designed with customer needs in mind.
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Administrative Support Specialist
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